Resetting the QCONSOLE device profile password from the control panel

If you cannot use another service tools device or service tools device ID to sign on and you are using the default service tools device ID (QCONSOLE), you can use the control panel or the remote control panel to reset the service tools device ID password.

1. Put the physical control panel in manual operating mode. Systems without a keystick display 01 B in the Function/Data window.
2. From the control panel, use the Up or Down buttons so that the Function/Data window displays 25. Then press Enter. The Function/Data window should display 25 00.
3. Press the Up button once to increment the data to display 26. Press Enter. The system most shows 01 B in the Function/Data window.
   Note: If the system shows 65 FF, repeat steps 2 and 3 again.
4. Using the Down button, decrement the data to display 65, and then press Enter. The system shows 65 00.
   Note: You might need to perform a function 11 to display the results (D1008065). Allow at least 10 seconds for the initial function 65 to complete before doing a function 11 if the display is not responding with D1008065.
5. Using the Down button, decrement the data to display 13, and then press Enter. The system shows ...0001 and continues to increment as you perform each function 65.
6. Repeat steps 4 and 5 so that you have entered seven function 65s. You have five minutes to complete this task. When the seventh 65 is entered and if it is found that more than five minutes have elapsed, the reset operation is not processed and the count returns to zero.
   Use the following information to help determine your progress and success of the reset: The double-row display control panel presents data like this:

   xxxxxxxxxxxxxxxx 
   xxxxxxxxxxxxxxxx

   Each word is 8 characters but four words are displayed at a time for words 12 through 19. For example, requesting word 12 (function 12) provides:

   word__12word__13 
   word__14word__15

   Requesting word 13 (function 13) provides:

   word__16word__17 
   word__18word__19

   The remote control panel presents data like this:

   xxxxxxxx

   Each word is 8 characters only and displayed individually. If you want word 17, you have to request function 17.

   Important: To know where you are in the process, the following information is provided:

   • Word 17 of SRC D1008065 contains the number of function 65s you have completed. When it reaches a count of seven, the reset of the service tools device ID password takes place. Word 18 is then set to 00000000.
   • Word 18 displays 00000001 until you have entered the seventh function 65. When the reset is complete, this word is set to 00000000 unless more than five minutes have elapsed.

   Note: If you enter function 65 more than seven times, the count starts over.
7. Highlight the connection name and then use one of these methods to start your connection:
   • Right-click the connection name and select Connect.
   • Click the connection icon in the toolbar.
   • Click the connection drop-down menu and select Connect.