Troubleshooting IBM i NetServer using Windows messenger service
You can use Windows messenger service to troubleshoot problems with IBM® i NetServer.
A user trying to connect to a share through IBM i NetServer might
be denied access for the following reasons:
- The password does not match.
- There is not enough authority to the underlying file system object.
- The user profile does not exist.
- The user profile is disabled.
- The user is disabled for IBM i NetServer access.
- The password is expired.
- The user profile does not have a password.
- There was a Kerberos authentication failure.
In each of the previous situations, the client typically does not report a meaningful error message to help distinguish the problem. Support has been added to IBM i NetServer to allow messages to be sent over the network to client users on Windows 2000 and Windows XP, as well as Linux® operating systems. This can greatly improve problem analysis for user profile connectivity problems.