Troubleshooting print share problems

You might experience problems when using an IBM i NetServer network printer online for a variety of reasons.

• The network printer might not work online because the user does not have authorization to the output queue. If this occurs, you should ensure that the user can access the output queue by using control language (CL) commands, such as the Edit Object Authority (EDTOBJAUT) command.
• You might experience difficulty with spooling print jobs to an output queue when using an IBM i NetServer print share. For IBM i NetServer print shares to function properly, the network print server must be running. If you do not start the Network Printing Server, then IBM i NetServer print shares will not function.
• Clients should connect to IBM i NetServer by using their valid user profiles and not the guest user profile. There is one QNPSERVS job entry in the QUSRWRK subsystem for each active client that connects to an IBM i NetServer print share. The QNPSERVS job starts when a client connects to a shared print resource.
• The guest user profile must have a password and be enabled.
• A maximum of 350 spooled files will be displayed in a network printer window.