Start Support Network (STRSPTN)

The Start Support Network (STRSPTN) command allows you to establish an application session through a remote support network to the specified destination application.

This command is provided for customers who want to write their own programs to interface with one of the remote support systems.

Parameters

Keyword Description Choices Notes
ACCOUNT Account Character value Required, Positional 1
SPTUSRID User ID Character value Required, Positional 2
SPTPWD Password Character value Required, Positional 3
FEADEV Device description Name Required, Positional 4
DESTAPP Destination application Character value Required, Positional 5

Account (ACCOUNT)

Specifies your account number registered with the support network. The organization account ID must be registered with the support network.

This is a required parameter.

User ID (SPTUSRID)

Specifies the network user identifier within the specified account. The user identifier must be registered with the support network.

This is a required parameter.

Password (SPTPWD)

Specifies the network password for the specified user identifier. The password must be registered with the support network.

Note: A support network password can expire. The user must then change the password interactively by using the Work with Product Information (WRKPRDINF) command.

This is a required parameter.

Device description (FEADEV)

Specifies the Front End Application (FEA) device description.

This is a required parameter.

Destination application (DESTAPP)

Specifies the name for the destination application. The destination application is supplied by the network.

This is a required parameter.

Examples 

STRSPTN   ACCOUNT(11420880)  SPTNUSRID(ACME)  SPTNPWD(11111)
          FEADEV(QTIFEA)  DESTAPP(AAAAAA)

This command establishes a communication path through the remote support network, for user ID ACME operating under password 11111 at account 11420880. The path allows access to application AAAAAA.

Error messages

None