Troubleshooting IBM i NetServer location on the network

You can use the troubleshooting techniques if you have trouble finding IBM® i NetServer on the network.

If you experience problems when trying to find IBM i NetServer on the network, you can take several steps to resolve the problems:

  1. Ping the IBM i NetServer server name. Pinging the IBM i NetServer server name reloads the IBM i NetServer IP address into the PC client cache file.
  2. Verify that you are using the correct system name for IBM i NetServer. The QSYSOPR message queue specifies the correct IBM i NetServer system name.
  3. Verify that you have configured your PC client to properly resolve the IBM i NetServer system name to an Internet Protocol (IP) address. Configure your PC client to resolve the IBM i NetServer system name to an IP address in one of the following ways:
    • Map the IBM i NetServer system name to its IP address by using the Domain Name System (DNS).
    • Map the IBM i NetServer system name to its IP address by using the Windows Internet Naming Service (WINS).
    • Map the IBM i NetServer system name to its IP address by adding an entry to the LMHOSTS file.