You can find support information for Tivoli and other IBM products
from various sources.
From the IBM Support
Portal at http://www.ibm.com/support/entry/portal/,
you can select the products that you are interested in and search
for a wide variety of relevant information.
Communities and other learning resources
In addition to product documentation, many forms of assistance
are available to help you get started as you deploy and use the Tivoli® Storage
Manager family of
products. These resources can also help you to solve problems that
you might have.
Searching knowledge bases
If a problem occurs while you are using one of the Tivoli Storage
Manager family of
products, you can search several knowledge bases.
Contacting IBM Software Support
You can contact IBM Software
Support if you have an active IBM subscription
and support contract, and if you are authorized to submit problems
to IBM.