Configuring the HMC so that it can connect to service and support using the call-home setup wizard

Configure the HMC so that it is a call-home server using the call-home wizard.

This procedure describes how to configure the HMC as a call-home server using direct (LAN-based) and indirect (SSL) connections to the Internet.
Before you begin this task, ensure that:
  • The network administrator has verified that connectivity is allowed. For more information, see Preparing for HMC configuration.
  • If you are configuring Internet support through a proxy server, you must also have the following:
    • The IP address and port of the proxy server
    • The proxy authentication information
  • The adapter designated as eth1 (the one that is designated as an open network) is used. For more information, see Choosing network settings on the HMC.
  • An Ethernet cable physically connects the HMC to the LAN.

To configure the HMC so that it is a call-home server using the call-home wizard, do the following:

  1. In the navigation area, select Service Management.
  2. In the content area, select Call-Home Setup Wizard. The Connectivity and Call-Home Servers wizard opens. Follow the instructions in the wizard to configure call-home.



Last updated: Mon, April 13, 2020