Ordering fixes using the Send PTF Order command
If you prefer the IBM® i command interface, use the Send PTF Order (SNDPTFORD) command to order individual fixes, multiple fixes, PTF groups, a PTF summary, or cover letters.
Fixes and information you can order with the SNDPTFORD command
You can use the SNDPTFORD command to order the following types of fixes and related information.
- Separate or accompanying cover letters
- Individual fixes
- Multiple fixes
- Cumulative PTF packages
- PTF groups
- PTF summary
- Cross-reference summary list
- Preventive service planning tips
Table 1 shows how to use the SNDPTFORD command to order the different types of fixes and fix information. You might want to print and use this table as a reference when you order fixes.
Fix information | Command | |
---|---|---|
Specific fixes and cover letters | SNDPTFORD nnnnnnn1 | |
Fix cover letter only | SNDPTFORD nnnnnnn1 PTFPART(*CVRLTR) | |
Cumulative PTF packages | SNDPTFORD SF99vrm2 or SNDPTFORD *CUMPKG3 | |
PTF group | SNDPTFORD SF99nnn4
or one of these: SNDPTFORD *ALLGRP SNDPTFORD *HIPERGRP SNDPTFORD *DB2GRP SNDPTFORD *BRSGRP SNDPTFORD *HTTPGRP SNDPTFORD *JVAGRP SNDPTFORD *PFRGRP |
|
PTF summary list | SNDPTFORD SF97vrm2 | |
Fix cross-reference summary list | V7R2M0 to V7R4M0 | SNDPTFORD SF97068 |
V7R3M0 to V7R4M0 | SNDPTFORD SF97069 | |
PSP information for licensed programs | SNDPTFORD SF98vrm2 | |
PSP information for Licensed Internal Code and hardware devices | SNDPTFORD MF98vrm2 | |
Notes:
1 nnnnnn is the fix identifier. You can order up to 20 fixes at a time. 2 v is the version, r is the release, and m is the modification level of the system. For version 7 release 4 modification 0, type 740. 3 When *CUMPKG is specified, the latest level of the cumulative PTF package for the release of the operating system that is installed on the system is ordered. 4 nnn is the fix identifier, which can be any number. |
Using the Send PTF Order command
To order a cumulative PTF package with the SNDPTFORD command, do the following:
- Type either SNDPTFORD *CUMPKG or SNDPTFORD SF99VRM, where VRM is the version, release, and modification level of your licensed program. For example, for version 7 release 4 modification 0, type SNDPTFORD SF99740.
- Verify the shipping information on the Verify Contact Information display. If any of the information is incorrect, change it and press Enter.
- Select option 1 (Send service request now) on the Select Reporting Option display. This places the fix order.
Specifying media for shipping a fix
- On any command line, type WRKCNTINF.
- Press Enter. The Work with Support Contact Information display appears.
- Select Option 2.
- Press Enter. The Work with Local Service Information display appears.
- Select Option 2.
- Press Enter. The Change service contact information display appears.
- Page down to the last display.
- Specify the fix medium type.
- Press Enter.
The WRKCNTINF command is used in conjunction with the DELIVERY parameter on the SNDPTFORD command. If you specify DELIVERY(*ANY), fixes are sent by any available method. If you specify DELIVERY(*LINKONLY), you may not receive your order if the size of your fixes exceeds the transmit limit of the service link.
Additional considerations when ordering fixes
Keep theses points in mind when using the SNDPTFORD command.
- When you order a fix that has been replaced (superseded) with another fix, you receive the ordered fix, not the replacement fix. To identify fixes that have been replaced (superseded), consult the fix summary list.
- When you order a fix for a product that is installed on your system, you will receive the ordered fix and its requisite fixes.
- If you order a fix for a product that is not installed on your system, you will receive only the
fix that you ordered. If you use the Display Program Temporary fix (DSPPTF) command on the fix you
just ordered, you will receive the following message:
PTF 5770xxx-SIxxxxx is not found.
This message means that the fix is for a release of the product that is not installed on your system. Contact your service provider for the correct fix number. To avoid this situation, you can add support for a product using the Add or Remove Product Support (QSZSPTPR) API. - Use the Set User Policy (QPDETPOL) and Retrieve Policy Data (QPDETRTV) APIs to set and retrieve the maximum PTF order size. This policy is used only when your system is configured to use a Universal Connection.
- If you specify *SAVF delivery format and the corresponding save file is already on the system, a PTF is not reordered.
- PTFs that are too large for the service link are sent on the selected medium when delivery method (DELIVERY) is *ANY. If the PTFs are too large to use service link only (*LINKONLY), the command fails.
For information about ordering PTFs through IBM Support, see Ordering fixes using the Internet.