Electronic Customer Support: Command authority

To use Electronic Customer Support, you must have certain command authorities.

Your security officer must give you authority to the following commands:

  • Send PTF Order (SNDPTFORD).
  • Send Service Request (SNDSRVRQS).
  • Work with Contact Information (WRKCNTINF).
  • Work with PTF Order (WRKPTFORD)

Refer to the information about control language for details on these CL commands.