Troubleshooting IBM i NetServer using Windows messenger service
You can use Windows messenger service to troubleshoot problems with IBM® i NetServer.
A user trying to connect to a share through IBM i NetServer might
be denied access for the following reasons:
- The password does not match.
- There is not enough authority to the underlying file system object.
- The user profile does not exist.
- The user profile is disabled.
- The user is disabled for IBM i NetServer access.
- The password is expired.
- The user profile does not have a password.
- There was a Kerberos authentication failure.
In each of the previous situations, the client typically does not report a meaningful error message to help distinguish the problem. Support has been added to IBM i NetServer to allow messages to be sent over the network to client users on Windows 2000 and Windows XP, as well as Linux operating systems. This can greatly improve problem analysis for user profile connectivity problems.