Fatal error of object authentication during deployment

This topic provides troubleshooting references and steps for resolving fatal errors in object authentication during deployment.

Description

When the user configures authentication by using spectrumscale installation toolkit, the system displays the following error:

2016-02-16 13:48:07,799 [ FATAL ] <nodename> failure whilst: Configuring object authentication (SS98)

Cause

The system displays this error under one or all of the following conditions:
  • IBM Spectrum Scale™ for the object storage program is currently running.
  • Parameters provided in the configuration.txt and authconfig.txt files are incorrect.
  • The system is unable to connect to the authentication server with the given credentials or network issues.

Proposed workaround

  • Shut down IBM Spectrum Scale for the object storage program before continuing.
  • Check the connectivity of protocol nodes with the authentication server with valid credentials.
  • Stop the service manually with the mmces service stop obj -a command. Manually run the mmuserauth service create command to complete the authentication configuration for object.
  • Fix the configuration.txt and authconfig.txt files and rerun the IBM Spectrum Scale deployment with the spectrumscale deploy command.