IBM Security Lifecycle Manager cannot be installed

This topic provides troubleshooting references and steps for resolving system errors when IBM® Security Lifecycle Manager cannot be installed.

Description

When the user tries to install IBM Security Lifecycle Manager, the system displays the following errors:

eclipse.buildId=unknownjava.fullversion=JRE 1.6.0 IBM J9 2.4 Linux x86-32
jvmxi3260sr9-20110203_74623 (JIT enabled, AOT enabled)J9VM -
20110203_074623JIT - r9_20101028_17488ifx3GC - 20101027_AABootLoader
constants: OS=linux, ARCH=x86, WS=gtk, NL=enFramework arguments: -toolId
install -accessRights admin input @osgi.install.area/install.xmlCommand-
line arguments: -os linux -ws gtk -arch x86 -toolId install -accessRights
admin input @osgi.install.area/install.xml!ENTRY com.ibm.cic.agent.ui 4 0
2013-07-09 14:11:47.692!MESSAGE Could not load SWT library.
Reasons:/home/tklm-v3/disk1/im/configuration/org.eclipse.osgi/bundles/207/1/
.cp/libswt-pi-gtk-4234.so (libgtk-x11-2.0.so.0: cannot open shared object
file: No such file or directory)
swt-pi-gtk (Not found in java.library.path)/root/.swt/lib/linux/x86/libswt-
pi-gtk-4234.so (libgtk-x11-2.0.so.0: cannot open shared object file: No
such file or directory)
/root/.swt/lib/linux/x86/libswt-pi-gtk.so (/root/.swt/lib/linux/x86/liblib
swt-pi-gtk.so.so:cannot open shared object file: No such file or directory)"

Cause

The system displays this error when the system packages are not upgraded.

Proposed workaround

All system packages must be upgraded, except the kernel that should be 6.3 in order for encryption to work correctly.

Run through the following checklist before installing IBM Security Lifecycle Manager:

Table 1.
System components	Minimum values	Header
System memory (RAM)	4 GB	4 GB
Processor speed	Linux and Windows systems	Linux and Windows systems 3.0 GHz dual processors AIX® and Sun Solaris systems 1.5 GHz (4-way)
Disk space free for IBM Security Key Lifecycle Manager and prerequisite products such as DB2®	3.0 GHz single processor AIX and Sun Solaris systems 1.5 GHz (2-way)	5 GB
Disk space free in /tmp or C:\temp	5 GB	2 GB
Disk space free in /home directory for DB2	2 GB	6 GB
Disk space free in /var directory for DB2	5 GB 512 MB on Linux and UNIX operating systems	512 MB on Linux and UNIX operating systems