Updating the library and drive firmware
The TS3500 tape library provides multiple options for updating the library and drive firmware.
Table 1 lists various scenarios and the responsible party. Contact your IBM service representative with any questions about a specific scenario, who is responsible for the update, and if there is a charge.
Update scenario | Responsible party | |
---|---|---|
Not TS7700 Attached | TS7700 Attached | |
Installation of a chargeable feature | IBM service representative | TS7700 Service |
Installation of nonchargeable feature | Customer1 | TS7700 Service |
Fixing a field issue | IBM Remote Code Load2 | TS7700 Service |
Recommendation from an IBM service representative | IBM Remote Code Load2 | TS7700 Service |
Customer initiative to upgrade firmware level. | Customer1 | TS7700 Service |
Note:
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