Accessing drive serial numbers

The topics in this section explain how to view the serial number of LTO Ultrium and 3592 tape drives without opening the doors of the TS3500 tape library.

About this task

You can view the serial numbers of both LTO Ultrium and 3592 tape drives without opening the doors of the TS3500 tape library. This function is particularly useful for 3592 tape drives because these drives are tracked as separate machines with their own warranty or maintenance agreement (MA). By using this function and determining a drive's serial number, you can verify whether an MA exists for it. In addition, to save time the IBM Service Representative can use this function to see all of the serial numbers without opening all of the covers and can verify that a serial number was preserved correctly when a drive fails and must be replaced.

To access the drive serial number for an LTO Ultrium or 3592 tape drive in the TS3500 tape library, use one of the following methods.