This section describes how to access logs for drives in
the TS3500 tape library and
how to save those drive dumps.
About this task
Note: You can access logs for drives in the TS3500 tape library or save
those drive dumps by using the Tape Library Specialist Web interface
but not through the library's operator panel.
To access logs for Ultrium or 3592 tape drives, or to save those drive dumps, use the following method:
Procedure
- Ensure that the drive that you want to access is not in
operation (that is, no host applications are using the drive). If
the drive is operating and you attempt to download its logs, a drive
error will occur.
- From the Work Items navigation pane, select Service
—> Download Drive Logs. The Download Drive Logs screen displays.
- Select the drive that you want.
- To obtain a drive log, specify the directory
to contain the log, then select Download.
- Select Save.
Attention: In
some instances it may be necessary to first obtain and save a drive
dump. If this action is needed, chose the correct drive at the Download
Drive Logs screen and then select Stop Drive and Preserve Logs. A window will appear to confirm that you want to proceed. Select OK to continue. After a message window verifies this action is
complete, return to step 5 and continue with the download procedure.
Note: The Stop Drive and Preserve Logs function is not supported
on Ultrium 1 or Ultrium 2 drives.