Defining valid administrator email addresses
Edit configuration property settings to change the default email addresses from which system notifications, such as a request to join a community, are sent. Notifications are sent from generic administrator email addresses if you do not take action. Default email addresses are initially set during installation, so use this procedure only if you want to change them.
Before you begin
By default, automatic notifications are sent from a generic
email address, such as blogs-admin@example.com. Edit the property
to change this to a legitimate administrator email address that has
access rights to send mail. Some of the notification messages sent
automatically, such as the notifications used to handle blog postings
that are flagged for containing inappropriate content, inform recipients
that they can respond to the default administrative user email address
from which the notification was sent. If you do not edit the default
email address, recipients get a delivery failure notification when
they try to respond to the automatic email.
Note:
- Important: Starting from IBM Connections 6.0 CR4, a new template version is provided and you can enable it by editing configuration. Go to Enabling the new notification templates for details. With the new template, you can define administrator email addresses and several other properties from one .json properties file. Before doing so, back up your original notifications folder. In addition, ensure that any customized files are backed up before performing a product upgrade or applying a cumulative refresh or fix pack, as you might need to merge your changes again manually after making updates.
- If you plan to prevent user email addresses from being displayed in the product, define a valid email address for the global administrator. When you hide emails, this global administrator address is specified as the sender even in emails generated by user actions that would normally specify that user as the sender. The global sender email address is only used if you configure IBM® Connections to prevent emails from being displayed.
- If you provide additional administrator email addresses for the
different types of notifications, those settings take precedence over
the global address. If you want the global administrator address to
be used for a specific notification, comment out the sender property
currently specified for that notification type. For example:
<!--<property name="sender">files_admin@example.com</property>-->
About this task
You can edit the following administrator email addresses:
If you want to change default email addresses from what you
assigned in install, complete the following steps:- Global sender. Change the default email address of the global sender into one with the correct domain for your enterprise and a name that your users will recognize and trust.
- Specific notification types. Edit the administrator addresses used when different types of notifications are sent.