Managing web landing pages

How to set up and manage landing pages.

Set up and manage landing pages in the Acoustic Campaign.

Can I set up a company domain in a landing page site?
Users can set up their company's domain in landing page site domain settings so that the landing pages sites/forms are in line with their own company's domain branding. However, there are some limitations to be aware of when the company's domain is set up in landing page site Domain Settings.
How to fix the page contains hosted content (Iframe) that is invalid. The missing file is error.
An embedded You tube or Vimeo video that uses the video embed tool results in the error: Page contains hosted content (iframe) that is invalid. The missing file is .... when the Landing page is published.
How to design an effective landing page
An effectively designed landing page considers many facets.
How do I create a PURL and does a PURL auto-update when new contacts are added?
Because PURLs are manually generated in Landing Pages, they do not automatically update when new contacts are added to the database or contact source. Once the PURL data job stars, only contacts that currently exist are included in the PURL csv.
How can I fix Page Error: The page you are trying to access must be associated with an Acoustic Campaign email?
The error occurs when you navigate directly to a landing page that is designed for Forward to a Friend.
How can I fix the Google tag manager - iFrame error?
Google Site Analytics is enabled on a Landing Page. When the Landing page site is published, the following error appears: Page contains hosted content (Iframe) that is invalid. The missing file is: www.googletagmanager.com/...
Why do I get an error when using an HTML5 DOCTYPE tag?
Landing pages are not designed to use a defined doctype. While you are able to use a doctype, including html5, there might be adverse effects on the way your web forms are rendered. Those warning messages are not specific to HTML5 but rather the use of a DOCTYPE tag. It warns you about the potential rendering problems.
How can I fix web tracking that does not work on a clickthrough with a landing page?
This can be caused if the submit button on the web form contains a redirect to another page, which you would like to track as well. The web tracking goes only as far as the Acoustic Campaign landing page in this case.
How can I create a landing page that has more than one web form?
Follow the steps to create a landing page with multiple web forms.
How can I render an image that is referenced within inline CSS?
A zip file that contains the HTML file and an image that is referenced within inline CSS code as background is imported into a landing page site. However, the image is not rendering.
How can I tell when the republish of a landing page was done after edits were made to the page?
You can get this information by going to Landing Page Sites. Here you see list of all sites. Sites that are currently published and were modified, but not republished can be easily seen by the Last Modified Date. Last modified dates that show in bold black are the sites that were modified, but not republished.
How can I fix landing pages that will not load?
Clear your cache, log out, and close out all browser windows. Log back in to Acoustic Campaign.
Why do my landing pages show the wrong preview page?
The preview function shows the default page if you click the Preview button in the upper right hand corner. In the left-hand column, under the Manage Site tab, if you right-click the page name and select Preview the correct page appears.
How can I select https:// from the landing page drop-down menu?
If you would like to have a custom landing page, the https option is a feature within Acoustic Campaign that has a fee associated with it. If you are interested in custom landing pages, please contact your CSM for more information. For non-custom landing pages, the https option is available and can be set at the landing page site level.
How can I add downloadable assets to the content block in a landing page?
The easiest way to get around this is to create a separate landing page for your assets, place the assets directly on the page and then publish the site. Once published, visit the web page and right click on the asset and capture the direct URL of the asset. Place this URL into your dynamic content block as a tracked link type against either an image or for text as you would for any normal link.
How can I make the full menu of the manage site tab appear?
User Permissions need to be configured for full access to Landing Pages. Verify that the Organization Administrator User Account has Landing Pages - full access checked under User Permissions in the User Accounts menu. Click Save, the User Account now has access to the full Manage Site menu.
Why are meta tags in the Page Information section being stripped when landing pages or web forms are published?
The source code for the page already contained a meta tag that defines the character set that was entered automatically by Dreamweaver. Once this tag was removed and the site was republished, the tags specified by the client in the Page Information section of the WYSIWYG editor were present on the page. You must either use the Page Information section to specify your meta tags, or include them in the source code. If both are provided, the system always defaults to the tags in the source code.
How can I fix an error that states web form columns are missing from a database?
The error means that the landing page site that is imported contains a web form that references one or more fields that do not exist in the database that is selected as contact source for the site during the import.
Why is an email address not available as a selection for a PURL in a landing page?
In order for an email address to be used as a selection for the PURL in landing pages, add an email field as a text type field to the database before you attach the contact source to the landing page.
How can I fix the fix the Only empty folders can be deleted. This folder contains the following items error message?
Because of the hidden CSS and Javascript, the solution is to rename the folder and to import again with your modified content.
How can I redirect mobile users to a separate, mobile-optimized version of a landing page upon page load?
To redirect mobile users to a separate, mobile-optimized version of a landing page upon page load, you can place the following script in the head tag of a landing page. This method works on iPhone, Droid, and Blackberry and is compatible with Acoustic Campaign Landing Pages.
How can I fix the page contains hosted iframe content that is invalid error?
When a landing page with an embedded video is published, you receive the following error (or something similar, based on what service the video is coming from): Page contains hosted content (iframe) that is invalid. The missing file is www.youtube.com/embed/YuX1hsGRf2Y.
How can I fix the download link is referencing to a non existing content. This site doesn't have any content with content id of: error?
The error specifically points to look for problems with content id that is assigned to a Link to File link. The source code needs to be examined.. To know what to look for, it is important to understand the proper html syntax that results from adding a Link to File link to a page, and publishing.
How can I make users aware of the correct way to open a down loaded PPTX or PPSX file?
If you host PPTX/PPSX files on your landing page, visitors might see unexpected results when a file is downloaded. When visitors click on the link to download the file, the familiar Open or Save dialog box might appear, however, some visitors' browsers might attempt to open the file within the browser window.
How can I prevent the selected Contact Source is in use by a Landing Page Site error from appearing?
Check the Deleted tab under Landing Pages to see whether landing pages are present. If so, delete them from the Deleted tab, you can then delete the database.
What information is supported and not supported for landing pages?
Information on what is and is not supported with landing pages.
How to change cookie session times
The site visit cookie value com.silverpop.iMA.page_visit and the 'Page View' cookie, com.silverpop.iMA.session, are set to expire after 20 minutes. These values cannot be modified.
How can I make the new page button on the manage site tab show for a user?
By making updates to organization settings, you can make the new page button on the manage site tab show for a user.
How can I fix the warning: Page is referencing to an invalid xthyperlinks: the xthyperlink is xxxxx error?
This error occurs when a landing page or web form is copied, but the unique hyperlink ID, xthyperlink, is not updated.
How can I remove the lookup option from a web form in a published landing page?
Here are the steps to remove the lookup option from a web form in the published landing page.
What happens when there are duplicate PURLs?
Selected database fields that result in a duplicate PURL code value across two or more contacts have a unique identifier that is appended to the resulting PURL code for each contact.
What information goes in the Add Personalized URL text box?
Information does not need to be entered into this text box. Instead, select database or query columns from the Add PURL Fields drop-down list, which then populates the text box.
What is the maximum character limit of a tracked or clickstream link in a landing page?
Acoustic Campaign has a limit of 1,000 characters per URL, including the protocol portion (for example, http:// or https://). If a URL is longer than 1,000 characters, you get an error message.
How can I display an iframe on an SSL secured site?
Follow these steps to add a hosted web form to a secure SSL site by using an iframe.
Can I track visitors who have disabled cookies in their web browsers?
No, landing pages track activity through cookies and the cookies must be enabled for tracking to work.
How to fix an error that occurs with landing pages and anchor tags
A Page is referencing missing content. The missing content is #top error occurs when a landing page is published with anchor tags.
How to auto-populate an Acoustic Campaign landing page form when the form is visited from an Acoustic Campaign email
To auto-populate an Acoustic Campaign landing page form when the form is visited from an Acoustic Campaign email, take these steps.
Add a title, page description, and meta tag keywords to a landing page
How to add a title, page description and meta tag keywords to a Landing page.
Add a YouTube, Hulu, or Vimeo video to a landing page
How to embed a YouTube, Hulu, Vimeo, or other embeddable video into a landing page, form page, or confirmation page.
Change the contact source of a published landing page
How to change the contact source of a published landing page.
Change the language of the landing page error messages
How to change the language or verbiage of the web form error messages.
Does Acoustic Campaign have an Amazon integration?
Acoustic Campaign currently does not have an Amazon integration. You can place any external website within an iFrame on a Landing Page as a work-around.
External links and protocol updates
What happens to external links when site protocol updates are made.
Host and use Javascript in a landing page site
How to incorporate Javascript into a Landing page site.
How can I create a PURL from an exported file?
The spreadsheet file has a column with the PURL ready to go.
Landing page permissions
Landing page permissions and how they apply to users.
Reopening a closed landing page
How to reopen a closed landing page.
Redirecting a closed landing page
How to redirect a closed Landing page.
CSV file with utf-8 encoding
How to save a csv file with UTF-8 encoding.
Space in landing page Javascript code encoded to %20
Why a space in Javascript code shows %20 and how to fix it.
The alt tag
Reasons for using the alt tag.
Unable to add a contact source and web form to a published landing page
Why a published landing page does not allow a contact source nor web form to be added.
Image as a submit button for a landing page
How to use an image as a submit button.
Preview a landing page site
How to preview a landing page site.
Publish a landing page
How to publish a landing page.
Change the default page in the Acoustic Campaign landing pages
How to change the default page in landing pages.
Create a custom opt-out or confirmation page in landing pages for an external site
How to create a custom opt-out or confirmation page and redirect it to an external website.
Custom URLs and landing page sites
Custom URLs and landing page sites.
Create PURLs in landing page sites
How to create PURLs in Landing page sites.
Exporting a landing page site
How to export a landing page site.
Create an assets landing page
How to create an assets landing page.
Importing a site into landing pages
How to import a site into landing pages.
Link to a file in a new window without using the link to file link type
How to link to a pdf file without using the download a link file type.
View landing page reports
Site Reports provide the results of tracked information to help you determine the success of your emails and Web links.

Parent topic: Web landing pages