The following instructions explain how to install Control Desk Service Portal on Microsoft
Windows.
Before you begin
Service Portal requires node.js.
Before you install
Service Portal, ensure
that you install the node.js that is provided with the installation package and that you add the
node location to your path (for example,
C:\Program
Files\IBM\node\bin).
About this task
Complete the following instructions to install Service Portal on a Microsoft
Windows operating system.
Procedure
- To start the installation program, go to the directory where you downloaded the Service Portal installation package and run
serviceportal.exe.
- In the IBM Service Portal window, select your language from the drop-down
list and click OK.
- In the Introduction window, review the program information and click
Next.
- In the License Agreement window, review the license agreement, select the
radio button to accept the terms of the agreement, and click Next.
- In the Choose Install Folder window, accept the default location, type a
file path to specify where you want to install the product, or click Choose
to browse and select the location that you want. Then, click Next.
- In the Configuration window, specify configuration values, and click
Next.
In the
Configuration window, you provide values for the config.js file in
Service Portal. The following table
defines the fields that are displayed for configuration.
Table 1. Service Portal Configuration
Fields| Field |
Description |
|---|
| SCCD backend URL |
URL for the standard IBM Control Desk user interface |
| Service Portal port |
Port number of the server for Service Portal |
| Number of Cluster Members |
Number of clusters in your environment |
- In the Preinstallation Summary window, review the installation details.
(If necessary, click Previous to go back and make corrections, and click
Next to return to this window.) When satisfied with the summary data, click
Install.
- When the installation is finished, in the Installation Complete window,
click Done.