Retrieving logs

Use the Log Retrieval and Configuration page to view the log files. You can also use the page to configure the server log settings for the IBM® Security Privileged Identity Manager virtual appliance.

1. From the top-level menu of the Appliance Dashboard, select Manage > Maintenance > Log Retrieval and Configuration.
2. Take any of the following actions:
   • To display a log file, click View.
   • To save a log file, click Download.
   • To remove a log file, click Clear.
   • To display all the log files again, click Refresh.

   Table 1. Available logs to help you diagnose or troubleshoot

   Tab	Log Files	File Name
   Appliance These files help you to debug any configuration failures that occur in the virtual appliance.	Identity data store configuration	dbConfig.stdout
   	Single Sign-On data store configuration	essoDbConfig.log
   	Session Recording data store configuration	sessrecConfig.log
   	Directory server configuration	ldapConfig.stdout
   	Server system out	ispim_appliance_system.log
   	Server Message	messages.log
   Identity Helps you identify issues in the identity application.	Server System Out	SystemOut.log
   	Server System Error	SystemErr.log
   	Application Message	msg.log
   	Application Trace	trace.log
   	Identity Access Log	access.log
   Single Sign-On Helps you identify issues in the single sign-on application.	Server System Out	SystemOut.log
   	Server System Error	SystemErr.log
   Session Recording Helps you identify issues in the session recording application.	Server System Out	SystemOut.log
   	Server System Error	SystemErr.log