Service addresses

Service addresses in the enterprise system can provide map positioning information. If you do not use Maximo® Spatial Asset Management, you can use the Service Address application to provide positioning information.

The Maximo Service Address application is licensed with Maximo Anywhere.

If you have Maximo Spatial Asset Management, when you install Maximo Anywhere, the version of the Service Address application in Maximo Asset Management is upgraded to the Maximo Spatial Asset Management version. The upgraded version of the Service Address application supports linked objects that include map positioning information.

The service address object in the Service Address application includes X/Y coordinate fields for positioning information. This positioning information can be manually added into the application. In addition, when Maximo Spatial Asset Management is installed and linked to the Esri ArcGIS server, the map feature linked objects can be used to obtain positioning information.

The Service Address application can be configured with either latitude and longitude fields or X/Y coordinate fields. However, to support map capabilities in Maximo Anywhere, the application must be configured with X/Y coordinate fields. The service address coordinate system that is used for work orders and related objects must match the coordinate system that is used to create the offline maps (TPK files). In addition, the service address coordinate system must match the map that is set up in the Esri ArcGIS server.