IEA491E dev, [volser], PPRC SUSPENDED, error-reason, (PRI)=aaaa-bbbbb,CCA=xx (SEC)=aaaa-bbbbb,CCA=xx, SENSE=sense

Explanation

The peer-to-peer remote copy operation (PPRC) has been suspended at the time indicated for the error reason stated in the message. This message, IEA491E, is detected and issued by only one of the systems where the device is attached.

Note: The time indicated in the message is the time stamp of the ERP action message, and not necessarily the exact time of the failure. Select the CRIT(YES) option of the CESTPAIR command if you require exact synchronization to the time of the failure.
dev
The device number.
volser
This is the volume serial number of the PPRC volume pair encountering the failure. Note that when a failure is received by an alias device or an offline device, the volser is not available, so the message text does not have the volser.
error-reason
The error reasons are:
  • PRIMARY DEVICE WRITE FAILURE
  • SECONDARY SUBSYSTEM FAILURE
  • COMMUNICATION TO SECONDARY FAILURE
  • CRITICAL STATE, ALL WRITES FAILED
  • SECONDARY NOT READY, INTERVENTION_REQUIRED
  • SECONDARY TRACK FORMAT NOT SAME AS PRIMARY
  • ESTABLISH FLASHCOPY WITH PRESERVE MIRROR FAILURE
  • MEDIA ERROR OCCURRED ON SECONDARY VOLUME
(PRI)=aaaa-bbbbb,CCA=xx
This is the primary PPRC volume storage control serial number followed by the primary volume’s channel connection address. The reported serial number can be one of the following:
  • aaaa — The first four bytes of the storage control serial number.
  • bbbbb — The last five bytes of the 12-byte sequence number portion of the serial number. This number can be found on the lower left-hand portion of the storage control operator panel.
  • xx — The two-byte channel connection address.
(SEC)=aaaa-bbbbb,CCA=xx
This is the PPRC secondary volume’s storage control serial number followed by the secondary volume’s channel connection address. The reported serial number can be one of the following:
  • aaaa— The first four bytes of the storage control serial number.
  • bbbbb — The last five bytes of the 12-byte sequence number portion of the serial number. This number is found on the lower left-hand portion of the storage control operator panel.
  • xx — The two-byte channel connection address.
sense
The 32 characters of sense data reported by the device.
xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx

System action

Unless CRIT(YES) has been specified when the PPRC pair was established, the processing continues in suspended state.

Based on the specific error reason, the primary volume storage control continues to keep track of changed cylinders, such that after the error is corrected, you may select the RESYNC option to reestablish the PPRC pair. However, depending on the nature of the error, if there is a possibility that data has been lost on the secondary subsystem or device, the recovery action requires a full copy after the problem has been fixed and the PPRC pair reestablished.

Operator response

The system issues this message because of a hardware error. Follow your installation’s procedures for reporting this error.

Programmer response

This is a hardware problem. Contact your hardware support personnel.
Note: Disaster and recovery protection is exposed until this error is corrected and the PPRC pair is reestablished.

Problem determination

Note that in the case of the Critical State message, the actual error causing the message has previously occurred.