AOP3915EThe connection timeout expired. Intervention might be needed at the printer.

The connection timeout expired. Intervention might be needed at the printer.

Explanation

The data set cannot be transmitted to the printer because the time specified in the Connection timeout field of the printer definition in the Printer Inventory expired. This message can occur if another job is printing or if the printer is turned off.

The aoplogu command provides more information in fields before the message text. For information about the contents of these fields, see Format of messages in the Infoprint Server common message log.

System action

IP PrintWay™ attempts to retransmit the document to the printer. If this is the last retransmission attempt, IP PrintWay either deletes the print job from the JES spool or retains it on the JES spool. When the retention time expires, IP PrintWay automatically deletes the print job from the JES spool.

Operator response

Correct the problem at the printer.

System programmer response

If the connection timeout value expires repeatedly when the printer is turned on, increase the value in the Connection timeout field in the printer definition.

Problem determination

Not applicable.

Module

Not applicable.

Source

Infoprint Server.

Routing code

Not applicable.

Descriptor code

Not applicable.

Automation

Not applicable.