AOP3910EA VTAM® STATE error has occurred. The return code is 0xcode. The state is 0xstate.

A VTAM® STATE error has occurred. The return code is 0xcode. The state is 0xstate.

Explanation

An error occurred while IP PrintWay™ was sending a data set to a VTAM controlled printer.

In the message text, code is the hexadecimal return code from VTAM and state is the state from VTAM.

The problem might be one of these:

  • The APPL ID that you specified to Infoprint Server is spelled incorrectly.
  • The APPL ID is not defined in VTAM.
  • Another application is using the same APPL ID.

The aoplogu command provides more information in fields before the message text. For information about the contents of these fields, see Format of messages in the Infoprint Server common message log.

System action

IP PrintWay attempts to retransmit the document to the printer. If this is the last retransmission attempt, IP PrintWay either deletes the print job from the JES spool or retains it on the JES spool. When the retention time expires, IP PrintWay automatically deletes the print job from the JES spool.

Operator response

Notify your system programmer that this error occurred.

System programmer response

Make sure that the APPL ID is spelled correctly, is defined to VTAM, and is not used by another application. The APPL ID is specified either in the AOP_APPLID environment variable or, if dynamic configuration is enabled, in the applid attribute in the system configuration definition. If you run IP PrintWay in a sysplex, also make sure that the APPL ID is unique for IP PrintWay on each system. For information about the AOP_APPLID environment variable and the applid attribute, see z/OS Infoprint Server Customization. For information about the VTAM code and VTAM state, see z/OS Communications Server: IP and SNA Codes.

If the APPL ID is correct and is not used by another application, this message might indicate a logic problem. Contact your service representative in the IBM® Support Center, or use your electronic link with IBM service for assistance.

Problem determination

Not applicable.

Module

Not applicable.

Source

Infoprint Server.

Routing code

Not applicable.

Descriptor code

Not applicable.

Automation

Not applicable.