AOP3856EThe printer does not support the PJL USTATUS JOB command.

The printer does not support the PJL USTATUS JOB command.

Explanation

IP PrintWay™ extended mode sent the Printer Job Language (PJL) USTATUS JOB command to the printer, but the printer did not set it. The printer might not support the PJL USTATUS JOB command.

The aoplogu command provides more information in fields before the message text. For information about the contents of these fields, see Format of messages in the Infoprint Server common message log.

System action

IP PrintWay extended mode tries the print job again. When all retransmissions are completed, IP PrintWay retains the print job on the JES spool if retention is requested.

Operator response

Ask your administrator to check that the printer supports the USTATUS JOB command. After the problem is corrected, the print job starts automatically when IP PrintWay tries the print job again. However, you can start the print job immediately from Infoprint Central. If IP PrintWay completed the print job and retained it on the JES spool, start the print job from Infoprint Central. If the print job is no longer on the JES spool, ask the job submitter to resubmit the print job.

System programmer response

If the printer does not support the PJL USTATUS JOB command, clear the Record pages for accounting and Restart printing after last successful page fields in the printer definition. These fields require that the printer support the PJL USTATUS JOB command.

User response

After the problem is corrected, restart the print job if necessary.

Problem determination

Not applicable.

Module

Not applicable.

Source

Infoprint Server.

Routing code

Not applicable.

Descriptor code

Not applicable.

Automation

Not applicable.