IEA480E (form 1 of 2)
yyyy, {SCU | CACHE | DASD | MEDIA }, {SERVICE | MODERATE | SERIOUS | ACUTE} ALERT, MT=machine type/model, SER=MMPP-SSSSS, REFCODE= nnnn-nnnn-nnnn, VOLSER=volser, ID=id, TRACK=x'cccc hhhh', REPEATED SENSE=sense

Explanation

IEA480E is a Service Information Message (SIM) console message. The specified device or storage control has detected an abnormal condition that requires operator or service attention.

In the message text:
yyyy
Address or number of the device or storage control that reported the error.
SCU
Storage control hardware.
CACHE
Storage control cache of nonvolatile storage.
DASD
Storage device hardware.
MEDIA
Device data storage media.
SERVICE|MODERATE|SERIOUS|ACUTE
Describes the severity of the SIM event being reported. ACUTE is the most severe and SERVICE is the least severe. For additional details, see IBM 3990 Operations and Recovery Reference.
machine-type/model
Machine type and model number (7 characters maximum).
MMPP-SSSSS
  • MM identifies the manufacturer (01 indicates IBM®).
  • PP identifies the manufacturing plant.
  • SSSSS is the five-digit machine serial number.
nnnn-nnnn-nnnn-nnnn
Twelve hexadecimal characters; provides encoded information, including the FRU number to repair the failure if a service SIM. For MEDIA ALERTs, the last digit of these twelve hexadecimal characters is the recommended media maintenance procedure number.
volser
The volume serial number of the failing volume. This field is only applicable for 3390 SIMs where the device or volume is involved in the failure.
id
Two-hexadecimal character SIM ID. SIM ID is a subsystem-assigned identifier for each individual SIM. It appears in the console message as a discrete field only for 3390 SIMs. For 3990 SIMs, it is contained in the REFCODE as the last two digits.
cccCCCC:H
MEDIA ALERTs only. Normalized hexadecimal cylinder/head address of the failing track. Provided for use by automated media maintenance actions or to initiate media maintenance actions without the need to run EREP.
REPEATED
Appears for non-MEDIA ALERTs only. This field is shown when the SIM is a repeat presentation of a previously-reported SIM.
sense
The 32 characters of sense data reported by the device.
xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx

System action

The system logs an alert in the LOGREC data set and continues processing.

Operator response

The system issues this message to indicate that operator or service attention is required. Follow your installation's procedures for obtaining service. Consult your customer engineer, if applicable.

System programmer response

Run an EREP System Exception Report to obtain a Service Information Message report for additional information.

Source

DFSMSdfp

Module

IGGSNS01

Routing code

1,6

Descriptor code

2,4