Setting up a CalDAV account

Setting up a CalDAV server account allows you to access and share calendar information with other calendar applications. You can then synchronize calendar information with other users and between multiple devices.

Before you begin

Note: This procedure is only applicable for IBM® Web Mail Cloud. Setting up a CalDAV account is not supported in the SmartCloud Notes® web client.

Setting up a CalDAV account allows you to synchronize all calendars that are shown in your My calendars list. This includes your primary and secondary calendars. For shared calendars, use the Find shared calendars page to select the shared calendars to include.

Verify that you have your IBM Web Mail Cloud email address, which is the email address that is assigned to your account.
Note: Use an email address that contains only lowercase letters. Using an email address with uppercase letters might cause errors when you set up a CalDAV account.
The following devices and apps are currently the only CalDAV devices and apps that are supported for Web Mail Cloud. Other devices and other PC-based software CalDAV clients might work but are not currently supported.
  • iOS devices
If you have more than one Connections Cloud email address, you are in one of the following situations:
  • If you select the Use My Organization's Login link on the Connections Cloud login page to log in, the email address that you enter here might be different from your Web Mail Cloud email address.
  • If your company has multiple Connections Cloud subscriptions, you might have an email address for each subscription. For example, your company might be using Connections Cloud S2 and Web Mail Cloud.
Your Web Mail Cloud email address is included in the Getting Started Guide sent to you when you first logged in. You can also verify your Web Mail Cloud email address by selecting Preferences > Basics, and checking the Account name under Mail server settings.

Your Connections Cloud password expires based on settings that are specified by your account administrator. If you cannot log in to Web Mail Cloud, try to log in from the web to see whether your password expired.