Showing hidden offenses

By default, the offense list on the Offenses tab filters to exclude hidden offenses. To view hidden offenses, clear the filter on the Offenses tab or perform a search that includes hidden offenses. When you include hidden offenses in the offense list, the offenses show the Hidden icon in the Flag column.

Procedure

  1. Click the Offenses tab.
  2. To clear the filter on the offense list, click Clear Filter next to the Exclude Hidden Offenses search parameter.
  3. To create a new search that includes hidden offenses, follow these steps:
    1. From the Search list box, select New Search.
    2. In the Search Parameters window, clear the Hidden Offenses check box in the Exclude options list.
    3. Click Search.
  4. To remove the hidden flag from an offense, follow these steps:
    1. Select the offense for which you want to remove the hidden flag.
      To select multiple offenses, hold the Control key while you click each offense.
    2. From the Actions list box, select Show.
    The hidden flag is removed and the offense appears in the offense list without having to clear the Exclude Hidden Offenses filter.