By default, the offense list on the Offenses tab filters to
exclude hidden offenses. To view hidden offenses, clear the filter on the
Offenses tab or perform a search that includes hidden offenses. When you
include hidden offenses in the offense list, the offenses show the Hidden
icon in the Flag column.
Procedure
-
Click the Offenses tab.
-
To clear the filter on the offense list, click Clear Filter next to the
Exclude Hidden Offenses search parameter.
-
To create a new search that includes hidden offenses, follow these steps:
-
From the Search list box, select New
Search.
-
In the Search Parameters window, clear the Hidden
Offenses check box in the Exclude options list.
-
Click Search.
-
To remove the hidden flag from an offense, follow these steps:
-
Select the offense for which you want to remove the hidden flag.
To select multiple offenses, hold the Control key while you click each offense.
-
From the Actions list box, select Show.
The hidden flag is removed and the offense appears in the offense list without having to
clear the Exclude Hidden Offenses filter.