Glossary

This glossary provides terms and definitions for the Acoustic Digital Analytics software and products.

The following cross-references are used in this glossary:
  • See refers you from a nonpreferred term to the preferred term or from an abbreviation to the spelled-out form.
  • See also refers you to a related or contrasting term.

A

Action Ready report
A defined package of reports containing information on key performance indicators (KPIs), top performers, search results, geography, and more delivered by means of an Excel attachment.
alert
A message or other indication that signals an event or an impending event that meets a set of specified criteria.
API
See application programming interface.
application programming interface (API)
An interface that allows an application program that is written in a high-level language to use specific data or functions of the operating system or another program.
attribution
In Digital Analytics, the process of assigning credit to marketing initiatives that contribute to a downstream objective. There are three dimensions: direction, time, and credit logic.
average sessions before first purchase
The average number of sessions that a unique visitor has before making the first purchase. It is calculated by dividing the number of sessions before first purchase by the number of unique buyers.

C

calculated metric
A metric that can be defined using a formula that is constructed from one or more existing metrics, operators, or constants. For example, users can create a metric named Repeat Visitor % using a calculated metric of [(Unique Visitors –New Visitors)/Unique Visitors].
clickstream
In web advertising, the sequence of clicks or pages requested as a visitor explores a website.
color depth
The number of screen colors that are available to visitors that are accessing a website.
conversion event
A non-monetary action that a visitor can accomplish such as downloads, registrations, sign-ups, and store locator views. A conversion event is a non-commerce business objective.
cross sold product
A product that was purchased with one or more other products in a single order.

D

dashboard
A collection of key reports in a visual format that is designed for various user functions. All frequently used reports can be monitored in a single page using a dashboard.
date annotation
An annotation associated with a date range that is used to provide highlights about key events on a trend graph so that users can understand inclines or declines in the trend.
direct load
A session for which there is no referral information and no marketing program. Direct loads are started by a user typing in the URL directly, bookmarking the website, or by means of a local referral (a page internal to the website).

E

element
An interactive component, such as a portlet, online video, or Web 2.0 interaction, of a traditional page view . Element tags are used to collect element data.

F

filter
A means of querying report data and returning only the rows that match specified criteria.

I

inbound link
A link that is defined by a referring website and a destination URL, used in the Inbound Link Analysis reports. See also referring site.
invalid marketing program
A marketing program (cm_mmc= value) that is missing a parameter, contains a string that is not valid, or has a cm_mmc code on a page that lacks a page view tag.

L

LIVEview Click Overlay
A Digital Analytics browser plug-in that automatically overlays site traffic and conversion data over web pages to highlight which links are most active and which drive the most value.

M

marketing channel
The highest level of marketing source categorization. By default, there are four channels: Direct Load, Natural Search, Referring Sites, and Other MMC Sources.

N

natural search engine
A search engine that links organic (non-paid) traffic to a website.
natural search keyword
A keyword that is entered by users who link to a website through an organic (non-paid) link on a search engine.
natural search session
The number of sessions that result from visitors clicking through from a search engine link such as Google. Since this is a raw metric, it can only be viewed as a percentage comparison against another time period.
new users
The total number of new users (Registration ID values that have not been seen previously).

O

onsite link
A link that is defined by a referring URL, which is internal to a website, and a destination URL that is used in the Onsite Link Analysis reports.

P

page category
The hierarchy of categories that groups website pages. The lowest-level category is defined in the page view tag. Parent level categories are defined by administrators using the category definition file (CDF).
profile segment
An analysis of visitors using selected criteria. The analysis can span sessions through the specification of a segment date range and a report date range. For example, users can analyze the pages that were viewed in April by visitors who came at least twice in March.

R

real estate
In Digital Analytics, a region or an amount of space on a web page. Real estate is used to analyze the performance of particular pages, different versions of a page (for example, in an A/B test), sub-sections of a page, and individual links within a page. Real estate values are collected using cm_re= parameters.
referring site
The domain that is gathered in the session's referring URL for sessions that are not sourced through a marketing program (cm_mmc) or a natural search engine. See also inbound link.
repeat users

The total number of users making a second or subsequent visit (Unique Users minus New Users). Registration IDs that have been seen previously.

report segment
A set of criteria that limits report results to a subset of visitor sessions. See “profile segment”.

S

search engine session
See natural search session.
server call
A client-tagged, visitor-initiated event that passes data to the Digital Analytics data warehouse, typically the execution of an Digital Analytics tag.

T

tracking code
A code appended to destination URLs to track marketing program, real estate, site promotion, and marketing impression parameters.
TruePath Funnel
A custom visitor path scenario that can be defined using the TruePath Builder within the Digital Analytics Tools Browser plug-in. Users can measure the success of visitors navigating through online processes such as check-out, registration, and online applications; or of visitors completing calls-to-action on specific marketing landing pages.

U

unique users
The number of unique visitors who have been identified with a Registration Tag.

W

workbook
A collection of reports. As reports are launched, they appear in the open workbook as tabs.