Monitoring
IBM monitors the infrastructure and applications for all environments. Monitoring is important to ensure the availability, performance, and maintainability of your IBM® Sterling Order Management System site and its services.
The monitoring tools and services that are provided by
IBM Sterling Order Management
System
measure the general operating health of your site, and alert on standard critical situations.
Monitoring can help with reducing outages, analyzing trends, optimizing performance, and capacity
planning.
Disclaimer:
- Not all processes or components are monitored by a person, nor are all alerted upon. Some metrics are monitored solely for tracking or problem investigation.
- The monitoring tools, parameters, and specification that are used by IBM are subject to change without notice. Many of the monitoring details are IBM proprietary and confidential, such as for network, database, and infrastructure monitoring.
- The monitoring capabilities that are provided by IBM Sterling Order Management System does not substitute for other IBM service offerings, such as IBM Digital Analytics, IBM Tealeaf® , or IBM Watson® Commerce Insights.