Cognos Office Numbered Error Messages

The following error messages may appear in a dialog box and are recorded in the IBM® Cognos® Office log.

COI-ERR-2002 Block type is not valid
An internal processing error occurred. The block object was not able to be processed.
COI-ERR-2003 Unexpected type: stacked block
An internal processing error occurred. The data object was not of the expected type and could not be processed.
COI-ERR-2005 This version of Microsoft Office is not supported
IBM Cognos Office supports only specific versions of Microsoft Office applications.
COI-ERR-2006 This Microsoft Office product is not supported
IBM Cognos Office supports only specific Microsoft Office applications, such as Microsoft Excel, Microsoft Word, and Microsoft PowerPoint. You cannot load IBM Cognos Office content to another Microsoft Office application, such as Microsoft Access even when there is an add-in that enables these applications to interoperate.
COI-ERR-2008 Unable to Retrieve from Resources. Tried '{0}'
An internal processing error occurred.
COI-ERR-2009 Unable to Perform This Operation Because Microsoft Excel is in Edit Mode
Report content cannot be refreshed while one of the cells of the workbook is being edited.
COI-ERR-2010 The name {0} is not valid. A name must not contain both a quote (") character and an apostrophe (') character
When you create a folder, rename a folder, or publish a document, the name can contain an apostrophe or a quote, but not both.
COI-ERR-2011 The server did not return the expected response. Check that the gateway is valid.
This error message is displayed if the value entered in the System Gateway URI box of the Options dialog box is not a valid IBM Cognos Analytics server.
COI-ERR-2013 Unable to load metadata
You may be unable to load metadata because you do not have security rights to all of the items in the worksheet or because the items were removed or changed on the server.
COI-ERR-2015 There was a problem parsing the MIME encoded server response. Tried to find the boundary [{0}] but found the boundary [{1}] instead
While using GZip compression, an option for compressing data that is retrieved from the server, an error occurred. The codes to decompress the data are missing or unrecognized by IBM Cognos Office.
COI-ERR-2016 Worksheet protected, IBM Cognos styles cannot be populated
If the worksheet is protected, the IBM Cognos styles cannot be applied.
COI-ERR-2019 Connection failed
In Planning Analytics for Microsoft Excel, when you try to connect to a IBM Planning Analytics server, the following error message appears:
COI-ERR-2305 Unable to perform this operation because Microsoft Excel is in edit mode
Report content cannot be refreshed while one of the cells of the workbook is being edited.
COI-ERR-2307 Login failed
Your user name and password are not correct.

Parent topic: What are some common errors when installing Planning Analytics for Microsoft Excel?