Overview of Service Management Unite Enterprise Edition

IBM Service Management Unite Enterprise Edition is a customizable service management user interface that provides dashboards to monitor and operate IBM Z® environments.

IBM Service Management Unite Enterprise Edition includes the following components:
IBM Service Management Unite Automation
It provides the overall health status of the NetView domains, automation domains and nodes, and easy access to automation functions to start, stop, or recycle business resources.
IBM Service Management Unite Performance Management
It helps you monitor and manage the performance of z/OS® operating systems, network, storage, and other subsystems. You can quickly identify, isolate, and fix z/OS problems from a single point of control.
IBM Service Management Unite Workload Scheduler
It provides comprehensive support for workload automation and scheduling. You can monitor and manage the most critical resources like jobs, job streams, and workstations in your scheduling environment.
They work together to empower the operations staff to analyze and resolve problems more quickly.

In the rest of the book, name IBM Service Management Unite is used as a short name for IBM Service Management Unite Enterprise Edition.

IBM Service Management Unite provides the following capabilities:
  • Provides a consolidated view of system health status, and thus reduces the time and effort in accelerating problem identification.
  • Delivers simplified, efficient automation, workload scheduling, and network management capabilities, which streamlines operators' workflow.
  • Provides an integrated operations console, which can be used to issue commands and resolve problems. It increases the degree of automation and avoids manual and time intensive tasks.
  • Provides highly customized dashboard that helps you best suite your needs.
  • Supports mobile access, which enables you to check your system anytime and anywhere.
Figure 1. Highlights of Service Management Unite
Highlights of IBM Service Management Unite
For the related information, refer to the following resources:
Table 1. Related documentation for installing and configuring Service Management Unite
Related documentation Location
IBM Service Management Unite V1.1.7 readme file Component installation package
Service Management Unite's embedded online help Within Service Management Unite, click the question mark icon (?) on a dashboard's console toolbar to get detailed information about the usage and how to customize dashboards