BPMExtractSourceInformation troubleshooting

This command takes a snapshot of the source environment. If you see an exception when you run this command, you can diagnose the problem by changing the log level to FINEST and running the command again.

Change the log level to FINEST as described in "Troubleshooting migration." After you run the command again, check the log file named BPMExtractSourceInformation_timestamp.log.
  • If the -backupFolder parameter is set, the log file is in snapshot_folder/logs.
  • If the -backupFolder parameter is not set and you are using the remote migration utility, the log file is in remote_migration_utility/logs/migration.
  • If the -backupFolder parameter is not set and you are not using the remote migration utility, the log file is in install_root_V19.0.0.3/logs/migration.
If you cannot find the cause of the problem, you can provide the log to IBM support.