Enrolling your Windows Phone 8 device (MDM)

Follow these steps to enroll your Windows Phone 8 device in the IBM® MaaS360® Enterprise Mobility Management (EMM) tool.

Before you begin

You must have the URL link from the MaaS360 enrollment request notification that is sent by email or text message from your administrator.

Procedure

  1. Choose one of the following actions to begin the enrollment process:
    • Open a browser on your device and tap the MaaS360 enrollment request URL.
    • If a QR code is provided in the enrollment request notification, scan the QR code.
    The Mobile Device Management screen is displayed.
    Mobile Device Management screen
  2. Tap Start.
    The Workplace Settings screen is displayed.
    Workplace Settings screen
  3. Tap Add Account.
    The Workplace Email Settings screen is displayed.
    Workplace Email Settings screen
  4. Type your email address and the name of the server that is listed in the enrollment request notification, and then tap Sign In.
    Note: Do not type http:// in the Server field.
  5. At the authentication prompt, use your corporate credentials or type a passcode:
    Option Description
    Corporate credentials prompt Windows automatically populates your user name and your password (or the passcode that you received in your enrollment request notification).

    If your organization is using Active Directory, type your corporate username and domain, and then type the server URL listed in your enrollment request notification.
    Passcode prompt Your organization uses the registration request method for enrollment and authentication.

    Type the passcode that is listed in your enrollment request notification and tap Continue.

    Passcode screen
    The Accept Terms screen is displayed.
    Accept Terms screen
  6. Accept the terms of the license agreement and tap Continue.
    The Accept Usage Policy screen is displayed. (Your organization might provide a customized End User License Agreement or Accept Usage Policy screen.)
    Accept Usage Policy screen
  7. Accept the terms of the usage policy and tap Continue.
    The Install Company Hub screen is displayed.
    Install Company Hub screen
    The Company Hub distributes the MaaS360 app to your device.
  8. Tap Continue.
    Your MaaS360 account is added to your device.
    MaaS360 Account Added screen
  9. Swipe left to confirm that the MaaS360 app is available for you to install on your device.
    MaaS360 app screen
  10. Tap the MaaS360 app icon.
    The Use of Location Services (Recommended) screen is displayed.
    Use of Location Services (Recommended) screen
  11. Read the privacy statement and tap Enable. MaaS360 is displayed on the main screen of your device.
  12. Tap the MaaS360 app icon to display the contents of the MaaS360 app.
    MaaS360 app contents screen
  13. Optional: To download and install MaaS360 apps such as MaaS360 Secure Mobile Mail,MaaS360 Secure Mobile Browser, MaaS360 Mobile Document Editor, or Document Distribution, follow these steps:
    1. Tap Email, Browser, or Docs.
      You might receive a notification message to search for the MaaS360 app on the Microsoft App Store.
    2. Tap Yes to allow your device to search for the MaaS360 app.
    3. Tap Install to download and install the MaaS360 app.
  14. Optional: You might receive a notification message that your Company Hub certificate is expired. Contact your administrator to obtain a valid certificate.
    Company Hub certificate expired screen
    Note: For more information about IBM Mobile Device Management offerings, see https://www.ibm.com/security/mobile/maas360/mobile-device-management.