Assigning custom device name in MaaS360

MaaS360 provides separate options to assign custom names to devices both before and after the enrollment process.

Custom device names make it easier for you to identify and differentiate devices within the IBM® MaaS360® Portal. When a device is enrolled, MaaS360 uses the combination of username and device model number as a device name and displays the same in MaaS360 portal. For example, if the username is john doe and device model number is ONEPLUS A3003, MaaS360 assigns john doe-ONEPLUS A3003 as a device name by default.

Changing the device name after the enrollment

You can use device-level actions to change the name of managed devices in the IBM MaaS360 Portal.

Follow these steps to assign a custom device name:
  1. From the IBM MaaS360 Portal home page, navigate to Devices > Inventory.
  2. Open the details view of the device.
  3. Click the More option in the top-right corner and then select Set Device Name.
  4. Provide a device name and then click Submit.

Assigning the device name during the enrollment

You must include the custom device name settings in enrollment configuration file to allow users or administrators to assign a custom device name during device provisioning.
Note: Supported only for Android Enterprise Device Owner (DO) enrollments.
Follow these steps to enable custom device name options in the enrollment configuration profile:
  1. From the IBM MaaS360 Portal home page, navigate to Devices > Enrollments. The Enrollments (Add Device Requests) page is displayed.
  2. Click Other Enrollment Options in the top-right corner.
  3. Select one of the following options:
    • Android Enterprise QR Code Provisioning
    • Android Enterprise Zero Touch Enrollment/KME Enrollment
    The enrollment configuration options are displayed.
  4. Select the following options based on your requirements:
    Setting Device Name Description
    Prompt for Device Name Custom device name + device model number Applicable for both Device Account and User Account DO enrollments. Device name takes precedence over asset number.
    Prompt for Asset Number Asset number + device model number Applicable only for Device Account DO enrollment.
Note: Administrators can assign device CSN + Device model number as a device name by passing additional attributes to the enrollment configuration (JSON) file in the form of key-value pairs. For more information, see Additional Android Enterprise enrollment attributes