Enrolling an iOS device in User Enrollment mode

Information about enrolling an iOS device in to MaaS360® in User Enrollment mode.

About this task

After you successfully enroll a device, both MaaS360 iCloud and personal iCloud accounts coexist on the same device to separate work apps and data from personal apps and data. This data separation ensures that MaaS360 administrators can manage only the corporate volume and do not have visibility or control into the user's personal space on the device. Device users can use the device for both personal and work activities without the fear of their personal data being viewed or wiped by administrators.

Procedure

  1. Open the enrollment request notification email or text message and tap the MaaS360 enrollment request URL or scan the QR code.
    Enrollment Request Email
  2. Authenticate with username and domain, select Employee in Device Ownership, and then tap Continue.
    User Enrollment Auth
  3. Review the configuration steps and tap Continue.
    UE steps
  4. Accept the terms of the license agreement and tap Continue.
    User Enrollment Terms
  5. Click Download to download the MaaS360 MDM Enrollment profile.
    Download profile
  6. After the profile is downloaded, go to device Settings and then tap Enroll in MaaS360.
    Enroll in to MaaS360
    Note: The profile is automatically deleted if you do not install the enrollment profile within 8 minutes of downloading the profile.
  7. Tap Enroll My iPhone.
    Enroll phone
  8. Authenticate against your Managed Apple ID to complete the device enrollment.
    Manage Apple ID UE

Results

The sign-in takes a few seconds to complete. A separate volume is created on the device for managed apps and data during this time.

Removing MDM control

About this task

If you delete the Apple ID account, the user remove control action is initiated, the MDM configuration that is installed in Profiles and Device Management is removed, and the account is no longer enrolled in the MaaS360 MDM.

Procedure

  1. Go to Settings > Password & Accounts.
  2. Tap MaaS360 and then tap Delete Account.