Registering a zone

You must register the zone to personalize using Acoustic Personalization.

Registering a zone

To register a new zone:
  1. Go to Register a channel page and click Register a channel.
  2. In the Zone registration section, click Register a new zone.
  3. Provide the required details. Enter a name for the zone. Enter the zone ID to be registered. Enter a short description for the zone.
    Note:
    • The combination of zone name and the Zone ID must be unique within the channel being personalized.
    • The valid characters for a Zone ID are A-Z, a-z, 0-9, hyphen (-), and underscore (_).
    • Zone ID should not contain a space, or special characters, except hyphen (-) and underscore (_) characters.
  4. Click Register.
The new zone is registered, and its information is displayed in the Zone registration section.

Deleting a zone

Note: You cannot delete a zone that has one or more draft, published, or archived rules associated with it.

To delete a zone:

  1. From the menu, click Acoustic Personalization and then click Settings.
  2. In the Settings menu, click Channel. The channels that are registered for personalization within your organization are displayed on the page.
  3. Click the channel name for which you want to view the zones registered.
  4. In the Zone registration section, click delete icon for the zone that you want to delete. Confirmation pop-up window opens. Click Yes.