IBM Sterling Order Management System Software documentation

Sterling Order Management System Software is a comprehensive software solution that tracks orders from inception to delivery, and manages processes and data connected to the order as it moves through its order life cycle.

Sterling Order Management System Software provides cross-channel order orchestration capabilities that enable intelligent brokering of orders across many disparate systems. It manages all information, including order capture, inventory management, order fulfillment and after-sales services and scheduling, and provides real-time visibility into orders from all channels, and thus enables business users to dynamically make changes to order processes.

Business users can streamline the order management process by using a single view of orders and inventory across the entire fulfillment network. Organizations can order and receive from any channel, get a committed fulfillment promise, and track the order status.

Sterling Order Management System Software is delivered as an on-premise offering and available in both Professional and Enterprise editions. Both these editions are also available for Red Hat OpenShift Container Platform with the only difference being the installation approach and support for complex configurations. Business users can deploy the base software as an on-site solution inside their firewall or onto the hosted infrastructure from any provider of their choice. They can also configure and deploy Sterling Order Management System Software on Red Hat OpenShift Container Platform. The optional components are compatible with Sterling Order Management System Software and Red Hat OpenShift Container Platform.