Appliance software alerts

This topic presents a list of default software related issues and events for IBM® Integrated Analytics System.

Software related issues

Issues are stateful alerts, they are ongoing until the problem is fixed.

Table 1. Software issues
Group	Type	Reason Code	Title	Severity
SW	SW_SERVICE_REQUESTED	151	Cannot activate tuned.service	MAJOR
SW	SW_SERVICE_REQUESTED	154	Soft power off action for node failed, could not recover node	MAJOR
SW	SW_SERVICE_REQUESTED	198	Test SW alert	INFORMATION
SW	DB_SERVICE_REQUESTED	251	Invalid log path	INFORMATION, WARNING, MAJOR
SW	DB_NEEDS_ATTENTION	351	Database availability issue	INFORMATION, WARNING, MAJOR
SW	DB_NEEDS_ATTENTION	352	Physical memory usage threshold exceeded	INFORMATION, WARNING, MAJOR
SW	DB_NEEDS_ATTENTION	353	Virtual memory usage threshold exceeded	INFORMATION, WARNING, MAJOR
SW	DB_NEEDS_ATTENTION	354	File system utilization threshold exceeded	INFORMATION, WARNING, MAJOR
SW	DB_NEEDS_ATTENTION	355	Maximum log space exceeded	INFORMATION, WARNING, MAJOR
SW	DB_NEEDS_ATTENTION	356	Table space container utilization threshold exceeded	INFORMATION, WARNING, MAJOR
SW	DB_NEEDS_ATTENTION	357	Statement performance issue	INFORMATION, WARNING, MAJOR
SW	DB_NEEDS_ATTENTION	399	Other database issue	INFORMATION, WARNING, MAJOR
SW	SW_NEEDS_ATTENTION	401	GPFS node failed to start	MAJOR
SW	SW_NEEDS_ATTENTION	402	GPFS nsd failed to start	MINOR
SW	SW_NEEDS_ATTENTION	403	Application container cannot be started on a node	MAJOR
SW	SW_NEEDS_ATTENTION	404	GPFS local partition failed to be mounted	MAJOR, CRITICAL
SW	SW_NEEDS_ATTENTION	405	GPFS filesystem failed to be mounted	MAJOR, CRITICAL
SW	SW_NEEDS_ATTENTION	406	Time on node is not synchronized	WARNING
SW	SW_NEEDS_ATTENTION	407	Appliance application component is not healthy	CRITICAL, MAJOR
SW	SW_NEEDS_ATTENTION	408	The NTP daemon is down	WARNING
SW	SW_NEEDS_ATTENTION	409	Unable to start Call Home Daemon	MAJOR
SW	SW_NEEDS_ATTENTION	410	Unable to stop Call Home Daemon	MINOR
SW	SW_NEEDS_ATTENTION	411	Heavy swap usage	CRITICAL
SW	SW_NEEDS_ATTENTION	412	Node time not in sync	MAJOR
SW	SW_NEEDS_ATTENTION	413	Directory service cannot be started	MAJOR
SW	SW_NEEDS_ATTENTION	414	Security daemon cannot be started	MAJOR
SW	SW_NEEDS_ATTENTION	415	Docker service failed	MAJOR
SW	SW_NEEDS_ATTENTION	416	Unable to start console container	MAJOR
SW	SW_NEEDS_ATTENTION	417	Unable to stop console container	MAJOR
SW	SW_NEEDS_ATTENTION	418	Console is down	MAJOR
SW	SW_NEEDS_ATTENTION	419	Grow on demand limit not satisfied	CRITICAL
SW	SW_NEEDS_ATTENTION	421	Unable to start Lift container	MAJOR
SW	SW_NEEDS_ATTENTION	422	Unable to stop Lift container	MAJOR
SW	SW_NEEDS_ATTENTION	423	Lift down	MAJOR
SW	SW_NEEDS_ATTENTION	424	Token and auth service cannot be started	MAJOR
SW	SW_NEEDS_ATTENTION	425	DR management service cannot be started	MAJOR
SW	SW_NEEDS_ATTENTION	426	IPv4 firewall with iptables cannot be started	MAJOR
SW	SW_NEEDS_ATTENTION	427	Unable to start IDAA Gateway container	MAJOR
SW	SW_NEEDS_ATTENTION	428	Unable to stop IDAA Gateway container	MAJOR
SW	SW_NEEDS_ATTENTION	429	IDA Gateway down	MAJOR
SW	SW_NEEDS_ATTENTION	433	Primary SKLM proxy service cannot be started	MAJOR
SW	SW_NEEDS_ATTENTION	434	Secondary SKLM proxy service cannot be started	MAJOR
SW	SW_NEEDS_ATTENTION	435	Gateway not in routing table	WARNING
SW	SW_NEEDS_ATTENTION	436	Failed to collect status from resource manager	MAJOR
SW	SW_NEEDS_ATTENTION	437	Duplicate containers running	MAJOR
SW	SW_NEEDS_ATTENTION	438	Service cannot be (re)started	MAJOR
SW	SW_NEEDS_ATTENTION	442	Timezones mismatch between nodes	WARNING
SW	FLOATING_IP_ISSUE	601	Unable to bring-up floating IP	MAJOR
SW	FLOATING_IP_ISSUE	602	Unable to bring-down floating IP	MAJOR
SW	FLOATING_IP_ISSUE	603	Unable to bring-up floating IP – cannot connect to server	MAJOR
SW	FLOATING_IP_ISSUE	604	Unable to bring-down floating IP - cannot connect to server	MAJOR
SW	APPLIANCE_APPLICATION_DOWN	701	Appliance application went down due to disabled node	CRITICAL
SW	APPLIANCE_APPLICATION_DOWN	703	Appliance application can't start	CRITICAL
SW	APPLIANCE_APPLICATION_DOWN	704	Appliance application went down (db2 HA)	CRITICAL
SW	STORAGE_UTILIZATION	901	Storage utilization above threshold	CRITICAL

Software events

Events are stateless alerts, that is, they are related to a point-in-time event.

Table 2. Software events
Group	Type	Reason Code	Title	Severity
SW	SW_SERVICE_REQUESTED	152	FODC dump collected	INFORMATION
SW	SW_SERVICE_REQUESTED	153	Kernel panic(s) occurred	WARNING
SW	ACTION_FAILED	301	Action to restore a GPFS component failed	WARNING
SW	ACTION_FAILED	302	Container start-up action failed	MAJOR
SW	ACTION_FAILED	303	Container stop action failed	MINOR
SW	ACTION_FAILED	304	Action to restore NTP synchronization failed	WARNING
SW	ACTION_FAILED	305	Failed to enable a node	WARNING
SW	ACTION_FAILED	306	NTP cannot sync with external Note: This event is currently not in use.	MINOR
SW	ACTION_FAILED	307	Application disabling failed	MAJOR
SW	ACTION_FAILED	308	Application enabling failed	MAJOR
SW	ACTION_FAILED	309	WebConsole container stop action failed	MAJOR
SW	ACTION_FAILED	314	Soft power off failed for node	WARNING
SW	SW_NEEDS_ATTENTION	420	Detection of change GoD	MINOR
SW	STARTUP_FAILED	501	Start-up failed due to container start error	CRITICAL
SW	STARTUP_FAILED	502	Application start-up timeout	CRITICAL
SW	STARTUP_FAILED	503	Start-up timeout on waiting for healthy nodes	CRITICAL
SW	STARTUP_FAILED	504	Start-up failed (Db2 Warehouse HA failed)	CRITICAL
SW	STARTUP_FAILED	505	Application start-up aborted due to FSN thermal issues	CRITICAL
SW	APPLIANCE_APPLICATION_DOWN	702	Appliance application went down due to FSN thermal issues	CRITICAL
SW	APPLIANCE_EVENT	801	Node disabled by user	INFORMATION
SW	APPLIANCE_EVENT	802	Node disabled by system	INFORMATION
SW	APPLIANCE_EVENT	803	Node enabled by user	INFORMATION
SW	APPLIANCE_EVENT	804	Node enabled by system	INFORMATION
SW	APPLIANCE_EVENT	805	Node rebalance requested	INFORMATION
SW	APPLIANCE_EVENT	806	Node init requested	INFORMATION
SW	APPLIANCE_EVENT	807	Application start requested	INFORMATION
SW	APPLIANCE_EVENT	808	Application stop requested	INFORMATION
SW	APPLIANCE_EVENT	809	Unreachable node restart requested	INFORMATION
SW	APPLIANCE_EVENT	810	Docker service restart	INFORMATION
SW	APPLIANCE_EVENT	811	NTPD service restart	INFORMATION
SW	APPLIANCE_EVENT	812	GPFS issue recovered	INFORMATION
SW	APPLIANCE_EVENT	813	Application container restarted	INFORMATION
SW	APPLIANCE_EVENT	814	Application recovered by Db2 Warehouse HA	INFORMATION
SW	APPLIANCE_EVENT	815	FC port retrained	INFORMATION
SW	APPLIANCE_EVENT	816	Directory service restarted	INFORMATION
SW	APPLIANCE_EVENT	817	Security daemon restarted	INFORMATION
SW	APPLIANCE_EVENT	818	Node time synchronized	INFORMATION
SW	APPLIANCE_EVENT	819	Console container restarted	INFORMATION
SW	APPLIANCE_EVENT	820	Application disabled by user	INFORMATION
SW	APPLIANCE_EVENT	821	Application enabled by user	INFORMATION
SW	APPLIANCE_EVENT	822	CPU clock tuned successfully	INFORMATION
SW	APPLIANCE_EVENT	823	Successfully activated tuned.service	INFORMATION
SW	APPLIANCE_EVENT	824	Lift container restarted	INFORMATION
SW	APPLIANCE_EVENT	825	IPv4 firewall with iptables restarted	INFORMATION
SW	APPLIANCE_EVENT	827	Node suspended	INFORMATION
SW	APPLIANCE_EVENT	828	Node resumed	INFORMATION
SW	APPLIANCE_EVENT	829	Node is ready to be resumed	INFORMATION
SW	APPLIANCE_EVENT	830	CPU configuration updated	INFORMATION
SW	APPLIANCE_EVENT	831	Db2 crash recovery in progress	INFORMATION
SW	APPLIANCE_EVENT	832	Maintenance mode enabled	INFORMATION
SW	APPLIANCE_EVENT	833	Maintenance mode disabled	INFORMATION
SW	APPLIANCE_EVENT	834	Node restart requested due to docker issues	INFORMATION
SW	APPLIANCE_EVENT	836	Application container(s) restart requested by user	INFORMATION