Cannot uninstall Internet Service Monitoring

The problem: If Internet Service Monitoring is installed on a system with IBM Tivoli Monitoring V6.2.3, it cannot be uninstalled using the uninstall.sh script supplied.

The solution: To uninstall Internet Service Monitoring, first update the uninstall.sh script by completing the following steps:
  1. Copy $CANDLEHOME/bin/uninstall.sh to $CANDLEHOME/bin/uninstall.sh.safe.
  2. Edit $CANDLEHOME/bin/uninstall.sh:
    1. Locate the line containing the string "grep -v ${pc}t"
    2. Modify the string to be "grep -v registry/${pc}t"
    3. Save $CANDLEHOME/bin/uninstall.sh
  3. Run the uninstall.sh script.
Parent topic: Internet Service Monitoring troubleshooting