IBM Cloud Orchestrator, Version 2.5

Troubleshooting the installation

Learn how to troubleshoot installation problems.

Known installation errors

Cannot find 32-bit library files libstdc++.so.6 and /lib/libpam.so*

If the 32-bit library files cannot be found on the 64-bit operating system platform, the db2prereqcheck.log file might contain errors similar to the following errors:

Validating "32 bit version of "libstdc++.so.6" " ...

Found the 64 bit "/usr/lib64/libstdc++.so.6" in the following directory "/usr/lib64".

DBT3514W  The db2prereqcheck utility failed to find the following 32-bit library file: 
          "libstdc++.so.6".

Validating "/lib/libpam.so*" ...

DBT3514W  The db2prereqcheck utility failed to find the following 32-bit library file: 
          "/lib/libpam.so*".

Validating "32 bit version of "libstdc++.so.6" " ...

DBT3514W  The db2prereqcheck utility failed to find the following 32-bit library file: 
          "/lib/libpam.so*".

WARNING : Requirement not matched.
Requirement not matched for DB2 database "Server" . Version: "10.5.0.2".
Summary of prerequisites that are not met on the current system:

DBT3514W  The db2prereqcheck utility failed to find the following 32-bit library file: 
          "/lib/libpam.so*".

The errors are not critical and can be ignored.

The domain name that is specified in the IBM® Cloud Orchestrator deployment parameter must match the domain name format that is used in cookies .
Cookies that are used to implement user interface security features can be set only for domain names that are not top-level domain names and that adhere to the public suffix list.

To resolve this problem, provide a domain name that matches the cookie requirements.