IBM Tealeaf login requirements
IBM® Tealeaf® has browser and user name and password login requirements.
Browser requirements
To use the Tealeaf Portal make sure you have a web
browser that is supported. The following browsers are supported for use with the Tealeaf Portal:
- Microsoft Internet Explorer Web browser version 9 or
later Note: If you enable Windows Enhanced Security features, you can experience issues when using Internet Explorer to access the Tealeaf Portal. See "Troubleshooting - Portal" in the IBM Tealeaf Troubleshooting Guide.
- Mozilla Firefox version 14 or later
- Chrome version 17 or later
- Safari version 5 or later
Note: If you have licensed IBM Tealeaf
cxOverstat, the list of supported
browser versions is smaller, as HTML5 support is required. See "cxOverstat Installation and
Configuration" in the IBM
Tealeaf cxOverstat User Manual.
Note: Several Portal features support the export of Tealeaf data into Microsoft Excel. If you are
unable to properly display these files in Microsoft
Excel, see "Troubleshooting - Portal" in the IBM
Tealeaf Troubleshooting Guide.
Note: A different set of browsers and versions is supported for connecting to the web console of the
IBM Tealeaf
CX Passive Capture Application.
User nameand password requirements and conditions
In Tealeaf, user names are not case-sensitive.
admin
and ADMIN
both work.
In Tealeaf, passwords are case-sensitive. So,
myPassword
and MYPASSWORD
are not the same password.
Passwords can be up to 32 characters in length.