cxImpact

The following features are new to IBM® Tealeaf® cxImpact.

Modifications to version checking

IBM Tealeaf Version 9.0.2 and later implements version checking differently than earlier versions.

For mobile sessions rendered with SDK version 5.0.0.0 or later, and with the Tealeaf templates shipped with version 9.0.2 or later, IBM Tealeaf performs version checking on the type10 message only.

For a list of the publications with information about how IBM Tealeaf Version 9.0.2 implements version checking, see Reference table for documentation about version checking.

Table 1. Reference table for the documentation about version checking
For information about. . . See . . .
how version checking works in IBM Tealeaf Version 9.0.2

"Version checking and Tealeaf templates" in the IBM Tealeaf CX Configuration Manual.

upgrading the Replay Server to get the latest Tealeaf templates.

"Updating Tealeaf templates" in the IBM Tealeaf CX Configuration Manual.

Support for multiple web views

Prior to Version 9.0.2, a limitation prevented hybrid replay from supporting more than 1 web view.

In version 9.0.2 of IBM Tealeaf, hybrid replay in BBR supports multiple web views.

Added a 64-bit version of the Replay Sever

During the initial IBM Tealeaf CX installation, one Replay Server is installed. This server is initially designated as the master Replay Server. By default, the Replay Server installed is 32-bit.

IBM Tealeaf 9.0.2 provides a 64-bit version of Replay Server Replay Server. The 64-bit Replay Server supports loading a larger number of sessions on a single replay server. To employ the 64-bit replay sever, you need to run a command that points the Replay Service to the 64-bit executable.

For a description of how to run the command that points the Replay Service to the 64-bit executable, see "Switching to a 64-bit Replay server" in the IBM Tealeaf CX Configuration Manual.

Icon support for unresponsive gestures

IBM Tealeaf Version 9.0.2 provides icon support for unresponsive gestures at replay.

In version 9.0.2, unresponsive gestures are displayed graphically in Browser Based Replay as orange outlined icons accompanied by a circled "X" .

See "Unresponsive gesture events captured" in the IBM Tealeaf cxImpact User Manual for examples and descriptions of the icons that display in Browser Based Replay for unresponsive gestures.

For a description and list of supported gesture controls, see "Responsive and unresponsive gesture controls" in the IBM Tealeaf cxImpact User Manual.

Support for new RequestModify replay rule

IBM Tealeaf Version 9.0.2 supports RequestModify rule.

Replay rules are typically written by IBM Tealeaf Professional Services and internal teams. Contact IBM Tealeaf professional services or your account representative for assistance with writing and implementing the RequestModify rule.

Support for adding white list domain rules to the Replay Server profile

IBM Tealeaf Version 9.0.2 supports adding white list domain rules to the Replay Server profile.

For instructions on how to add white list domain rules to the Replay Server profile, see "Adding a white list domain rule to the Replay Server profile" in the IBM Tealeaf cxImpact User Manual.

Improvements to page load detail page

IBM Tealeaf Version 9.0.2 improves the user interface for the Page Load Details window by providing graphical indicators to the codes and state of the loaded page.

For a description of the enhancements see "Working with the Page Load details window" in the IBM Tealeaf cxImpact User Manual.

Additional CEP session agent documentation

IBM Tealeaf Version 9.0.2 includes additional documentation about the schema that is used by the CEP session agent to deliver messages to receiving systems.

See "CEP session agent schema" in the IBM Tealeaf cxConnect Data Analysis Administration Manual for detailed descriptions of the schema and for samples of the CEP output.