ASMI login restrictions

Learn about ASMI login restrictions, including the maximum number of user logins allowed.

Only three users can log in at the same time. For example, if three people are logged in to the ASMI and a person with a higher authority level than one of the current logged in users attempts to log in, the ASMI forces one of the lowest-privileged users to log out. In addition, if you are logged in and not active for 15 minutes, your session expires. You receive no immediate notification when your session expires. However, when you select anything on the current page, you are returned to the ASMI Welcome pane.

To see who is logged in to the ASMI, view Current users on the ASMI Welcome pane after you log in.

Note: The User ID Status table is not shown on the ASMI Welcome pane until you log in.

If you make five login attempts that are not valid, your user account is locked out for five minutes and none of the other accounts are affected. For example, if the administrator account is locked, the general user can still log in using the correct password. This login restriction applies to the general user, administrator, and authorized service provider IDs.

Last updated: Tue, September 18, 2018