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Viewing the HMC console logs

The console logs display error and information messages that the console has logged while running commands.

The service representative can use this information to learn more about what caused an error and how to resolve it. The HMC classifies log entries as either an informational message or an error message. Log entries are identified with an I or E, respectively. The HMC lists these log entries chronologically, with the most recent shown at the top of the list.

Use the HMC Console Log to view a record of HMC system events. System events are activities that indicate when processes begin and end. These events also indicate whether the attempted action was successful.

To view the HMC log, perform the following:

  1. Launch an xterm shell (Refer to Launching an xterm shell).
  2. Once you have entered the password, use the showLog command to launch the HMC log window.
The log includes the following information:
  • The event's unique ID code
  • The date the event occurred
  • The time the event occurred
  • The log's type
  • The name of the attempted action
  • The log's reference code
  • The status of the log

View a particular event

To view a particular event, perform the following:
  1. Select an event by clicking once on it.
  2. Press Enter to get to a summary of the log you selected. From here, you must select a Block ID to display. The blocks are listed next to the buttons and include the following options:
    • Standard Data Block
    • Secondary Data Block
    • Microcode Reason / ID Error Information
  3. Select the data block you want to view.
  4. Press Enter. The extended information shown for the data block you selected includes the following:
    • Program name
    • Current process ID
    • Parent process ID
    • Current thread priority
    • Current thread ID
    • Screen group
    • Subscreen group
    • Current foreground screen process group
    • Current background screen process group

For information about error messages displayed and recovery for these messages, see the Troubleshooting topic.


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Last updated: Fri, Oct 30, 2009