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Replace a disk drive in a model 9407-515

Use the procedure in this section to replace a disk drive if the operating system is i5/OS® and your system is using redundant array of independent disks (RAID) for disk protection.

If your operating system is not i5/OS or if you do not have RAID disk parity protection use the appropriate procedure from Replace a disk drive.

Attention: Just prior to removing the product from ESD packaging and installing or replacing hardware, touch an unpainted metal surface of the system for a minimum of 5 seconds.
Parent topic: Disk Drive

Remove the disk drive

  1. Sign on to an i5/OS session, with at least service level authority.
  2. On the command line of the i5/OS session, type strsst and press Enter.
  3. Type your service tools user ID and service tools password on the System Service Tools (SST) Sign On display. Press Enter.
    Remember: The service tools password is case-sensitive.
  4. Select Start a service tool from the System Service Tools (SST) display. Press Enter.
  5. Select Hardware service manager from the Start a Service Tool display. Press Enter.
  6. Select Work with service action log from the Hardware Service Manager display. Press Enter.
  7. On the Select Time frame display, change the From: Date and Time field to a date and time prior to when the problem occurred.
  8. Search for an entry that matches the disk that has failed.
  9. Select option 2, Display failing item information, to display the service action log entry.
  10. Select option 2 by the Disk item, Display details, to display location information for the failing part to be replaced.
  11. Select option 6, indicator on, to turn on the indicator light on the panel by the disk drives and physically locate the drive to be replaced.
    Figure 1. Concurrent maintenance lights
    concurrent maintenance lights
  12. Choose the concurrent maintenance option. This option fills in the disk drive location on the concurrent maintenance display. Write this location down.
    Figure 2. Example Device Concurrent Maintenance display
                          Device Concurrent Maintenance
 
Type the choices, then press Enter.

Specify either physical location or resource name.
     Physical location:
U787A.001.1234567-P3-D4
            or
     Device resource name:

Specify action as 1=Remove device  2=Install device
     Action to be performed . . . . . . . .: 1

Enter a time value between 00 and 19.
     Time delay needed in minutes . . . . .: 01

F3=Exit    F5=Refresh    F12=Cancel
  13. Select option 1 (Remove device) for the Action to be performed.
  14. Set the time delay variable for one minute: 01 or up to nineteen minutes for enough time to locate the drive.
    Important: Do not press Enter at this time. When you press Enter, after the delay you set, this light comes on and begins to blink rapidly. You then have nine seconds to remove the disk drive. If you do not remove the drive in this time this action will repeat two more times. If you have not removed the drive after the process repeats all three times you will have to start the concurrent maintenance procedure from the beginning.
  15. Press Enter on the console.
  16. When the concurrent maintenance light starts blinking, squeeze and pull the handle of the disk drive out toward you before you remove the disk drive, as shown in the following figure. If the handle is not all the way out, the disk drive cannot slide out.
    Figure 3. Removing a disk drive
    Graphic of removing a disk drive from the system unit.
    Video of removing a disk drive from the system unit.Video of removing a disk drive from the system unit.
  17. Support the bottom of the disk drive as you slide it out of the system. Do not hold the disk drive by the handle.
    Note: The concurrent maintenance light will stop blinking and remain off when the disk drive is removed.
  18. Loosen and pull out on the thumbscrew B to remove the disk-drive bezel C from the failed disk drive, as shown in the following figure. You will need to attach this bezel to the replacement drive.
    Figure 4. Removing a disk-drive bezel
    Graphic of removing a disk-drive bezel.

Replace the disk drive

  1. Unlock the disk drive handle on the replacement disk drive by squeezing and pulling the handle out toward you before you install the disk drive. If the handle is not all the way out, the disk drive can not slide onto the disk drive bezel or into the system.
    Attention: Disk drives are fragile. Handle with care.
  2. Follow these steps to install the disk-drive bezel on the replacement disk drive:
    1. Attach the bezel A to the disk drive, as shown in the following figure.
    2. Press in and then tighten the thumbscrew B to secure the bezel to the disk drive.
      Figure 5. Installing a disk-drive bezel
      Graphic of installing a disk-drive bezel on the disk drive.
      Video of installing a disk-drive bezel on the disk drive.Video of installing a disk-drive bezel on the disk drive.
  3. Return to the console, the Concurrent Maintenance Results display is shown.

    Press F12.

  4. The physical location in step 12 of this procedure should still appear on the display. If not, retype the physical location from step 12.
  5. Select option 2 (Install device) for the Action to be performed.
  6. Set the time delay variable for one minute: 01 or up to nineteen minutes for enough time to locate the concurrent maintenance light.
    Important: Do not press Enter at this time. When you press Enter, after the delay you set, this light comes on and begins to blink rapidly. You then have nine seconds to insert the disk drive. If you do not insert the drive in this time this action will repeat two more times. If you have not inserted the drive after the process repeats all three times you will have to start the concurrent maintenance procedure from step 6.
  7. Press Enter on the console.
  8. Locate the concurrent maintenance light that corresponds to the position of the disk drive that you are replacing.
  9. Support the bottom of the disk drive as you align it with the guide rails in the system or expansion unit. Do not hold the disk drive by the handle.
  10. With the drive handle in the unlocked position, slide the disk drive halfway into the system or expansion unit.
  11. When the light starts blinking, slide the disk drive all the way in. Then, lock the disk drive in place by pushing in the disk drive handle, as shown in the following figure.
    Note: The light stops blinking and remains on when you have installed the disk drive properly.
    Figure 6. Installing a disk drive
    Graphic of installing a disk drive in the system unit.
    Video of installing a disk drive in the system unit.Video of installing a disk drive in the system unit.

Complete the procedure

  1. Return to the console and wait until the Concurrent Maintenance Results display is shown. Press Enter.
  2. If you return to the Service Action Log display, exit the service action log.
  3. When the Hardware Service Manager display is shown, press F3.
  4. Select Work with disk units from the Start System Service Tools (SST) display. Press Enter.
  5. Select Work with disk unit recovery from the Work with Disk Units display. Press Enter.
  6. Use the following steps to restore device parity protection (RAID) on the disk drive.
    1. Select Rebuild disk unit data on the Work with Disk unit recovery display. Press Enter.
    2. Select 1 to rebuild the disk drive displayed (the disk drive displayed is the disk drive that you removed) on the Rebuild Disk Unit Data display. Press Enter.
    3. Press Enter on the Confirm Rebuild Disk Unit Data display.
    4. Press F5 to refresh the display until the Percent complete shows 5%.
    5. When the display shows at least 5% complete, you can either continue to monitor this display to completion, or press F3 (Exit) to return to the Work with disk units display.
    6. Press F3 (Exit) to return to the System service tools display.
    7. Press F3 (Exit) to return to the Exit SST display and press Enter.
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Last updated: Fri, Oct 30, 2009