Reference codes that begin with a number sign (#)

When viewed from the Service Focal Point serviceable event list, a reference code that begins with a number sign character (#) represent an AIX® diagnostics message. If you do not have a Hardware Management Console (HMC) running the Service Focal Point application you will never see a reference code that begins with a number sign character.

You can show the text associated with the reference code by selecting the View Details action and viewing all of the serviceable event data. The message displayed might be informational only or might suggest a corrective action.

To resolve the event, follow the action described in the message. In general, do not suspect a hardware problem unless performing the suggested action is ineffective.

The following example show the message associated with reference code #2533902:

No trouble was found with this adapter. However, the ethernet adapter diagnostics indicate that there may be a problem with the connection to the network. It is suggested that Advanced Diagnostic Testing with the wrap plug be performed on this adapter in order to better isolate the cause of this network interface problem.


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