Verifying the repair in AIX

You can use this procedure to verify that a repair is complete using the AIX® operating system.

Use this maintenance analysis procedure (MAP) to check out the server after a repair is completed.

  1. Did you replace a disk drive in the root volume group?
    No
    Go to step 3.
    Yes
    Continue with the next step.
  2. Run stand-alone diagnostics either from a CD or from a Network Installation Management (NIM) server.
    Did you encounter any problems?
    No
    Reinstall the operating system and continue with step 5.
    Yes
    If the original problem still exists, replace the field-replaceable unit (FRU) or perform the isolation procedure that is next in the FRU list. If you have reached the end of the FRU list, contact your next level of support.

    If a new problem has occurred, go to Beginning problem analysis.

  3. Did you replace a FRU with the power turned on and concurrently with system operations?
    No
    Go to step 5.
    Yes
    Continue with the next step.
  4. Did you use an AIX diagnostics service aid hot-swap operation to change the FRU?
    No
    Go to step 7.
    Yes
    Go to step 6.
    Note: The AIX diagnostic service aid was used if a resource was removed by using the Hot Plug task.
  5. If any FRUs have been removed that should be reinstalled, reinstall them now:
    1. If the system is not powered on, power it on now.
    2. Wait until the AIX operating system login prompt is displayed or until system activity on the operator panel or display has stopped.
    3. Did you encounter any problems?
    No
    Continue at step 6.
    Yes
    If the original problem still exists, replace the FRU or perform the isolation procedure that is next in the FRU list. If you have reached the end of the FRU list, contact your next level of support.

    If a new problem occurs, go to Beginning problem analysis.

  6. If the Resource Repair Action menu is already displayed, go to step 9; otherwise, perform the following steps:
    1. Log into the operating system either with root authority (if needed, ask the customer to enter the password) or use the CE login.
    2. Enter diag -a command and check for missing resources. Follow any instructions that are displayed. If an SRN displays, suspect a loose card or connection. If no instructions are displayed, no resources were detected as missing. Continue with the next step.
  7. Perform the following steps:
    1. Enter diag at the command prompt.
    2. Press Enter.
    3. Select the Diagnostics Routines option.
    4. When the Diagnostic Mode Selection menu is displayed, select System verification.
    5. When the Diagnostic Selection menu is displayed, select the All Resources option or test the FRUs you exchanged and any devices that are attached to the FRUs you exchanged by selecting the diagnostics for the individual FRU.
    Did the Resource Repair Action menu (801015) display?
    No
    Continue with the next step.
    Yes
    Go to step 9.
  8. Did the TESTING COMPLETE, no trouble was found menu (801010) display?
    No
    If the original problem still exists, replace the FRU or perform the isolation procedure that is next in the FRU list. If you have reached the end of the FRU list, contact your next level of support.

    If a new problem occurs go to Beginning problem analysis.

    Yes
    Use the Log Repair Action option, if not previously logged, in the TASK SELECTION menu to update the AIX error log. If the repair action was reseating a cable or adapter, select the resource associated with that repair action.

    If the resource associated with your action is not displayed on the resource list, select sysplanar0.

    Note: If the check log indicator is on, this action will set it back to the normal state.

    Go to step 11.

  9. When a test is run on a resource in system verification mode, that resource has an entry in the AIX error log. If the test on that resource was successful, the Resource Repair Action menu is displayed.

    After replacing a FRU, you must select the resource for that FRU from the Resource Repair Action menu. This updates the AIX error log to indicate that a system-detectable FRU has been replaced.

    Note: If the check log indicator is on, this action will set it back to the normal state.

    Perform the following steps:

    1. Select the resource that has been replaced from the Resource Repair Action menu. If the repair action was reseating a cable or adapter, select the resource associated with that repair action. If the resource associated with your action is not displayed on the resource list, select sysplanar0.
    2. Press Commit after you make your selections.
    Did another Resource Repair Action (801015) display?
    No
    If the No Trouble Found menu displays, go to step 11.
    Yes
    Continue with the next step.
  10. The parent or child of the resource you just replaced might also require that you run the Resource Repair Action service aid on it.

    When a test is run on a resource in system verification mode, that resource has an entry in the AIX error log. If the test on the resource was successful, the Resource Repair Action menu displays.

    After replacing that FRU, you must select the resource for that FRU from the Resource Repair Action menu. This updates the AIX error log to indicate that a system-detectable FRU has been replaced.

    Note: If the check log indicator is on, this action will set it back to the normal state.
    Perform the following steps:
    1. From the RESOURCE REPAIR ACTION menu, select the parent or child of the resource that has been replaced. If the repair action was reseating a cable or adapter, select the resource associated with that repair action. If the resource associated with your action is not displayed on the resource list, select sysplanar0.
    2. Press COMMIT after you make your selections.
    3. If the No Trouble Found menu is displayed, continue with the next step.
  11. If you changed the service processor or network settings, as instructed in previous MAPs, restore the settings to the value they had prior to servicing the system. If you ran stand-alone diagnostics from CD-ROM, remove the stand-alone diagnostics CD-ROM from the system.
    Did you perform service on a RAID subsystem that involvedchanging of the PCI RAID adapter cache card or changing the configuration?
    Note: This information does not apply to the PCI-X RAID adapter or cache.
    No
    Go to the close of call procedure.
    Yes
    Continue with the next step.
  12. Use the Recover Options selection to resolve the RAID configuration, by completing the following steps:
    1. On the PCI SCSI Disk Array Manager display, select Recovery options.
    2. If a previous configuration exists on the replacement adapter, this must be cleared. Select Clear PCI SCSI Adapter Configuration and press F3.
    3. On the Recovery Options screen, select Resolve PCI SCSI RAID Adapter Configuration.
    4. On the Resolve PCI SCSI RAID Adapter Configuration screen, select Accept Configuration on Drives.
    5. On the PCI SCSI RAID Adapter selections menu, select the adapter that you changed.
    6. On the next screen, press Enter.
    7. When you see the Are You Sure selection menu, press Enter to continue.
    8. If you see a Failed status message, verify that you selected the correct adapter, and then repeat this procedure. When the recovery is complete, exit the operating system.
    9. Go to the Closing a service call procedure.
Parent topic: Verifying a repair


Last updated: Mon, May 11, 2020