Running online diagnostics in service mode with a management console attached

Use this procedure to run online diagnostics in service mode with an management console attached.

Perform the following steps:

  1. Stop all programs including the AIX® operating system. For details, see Powering on and powering off the system.
  2. Choose one of the following navigation options depending on the interface type of the Hardware Management Console (HMC):
    • If you are using an HMC Classic or HMC Enhanced interface, complete the following steps:
      1. In the navigation area, click Systems Management > Servers.
      2. In the content pane, expand the server that contains the partition you want to test and select the required partition name.
      3. From the tasks menu, click Console Window > Open Terminal Window.
    • If you are using an HMC Enhanced+ interface, complete the following steps:
      1. In the navigation area, click the Resources icon Resources, and then click All Systems.
      2. In the content pane, click the server name that contains the partition you want to test.
      3. In the content pane, select the required partition, and then click Actions > Console > Open Terminal Window.
  3. From the Service Processor Menu on the VTERM, select option 2 (System Power Control).
  4. Select option 6.
  5. Verify that the state changes to currently disabled. Disabling fast system boot automatically enables slow boot.
  6. Select option 98 to exit the system power control menu.
  7. From the management console, start the managed system in a full system partition.
  8. Select Power on Diagnostic Stored Boot list.
  9. Make sure that there is no media in the devices in the media subsystem.
  10. Enter any passwords, if requested.
  11. When the Diagnostic Operating Instructions screen displays, follow the online instructions to check the desired resources.
    Note: If you do not receive the Diagnostic Operating Instructions display, try to run the stand-alone diagnostics. For details, see Running the stand-alone hardware diagnostics.
  12. When finished, contact your next level of support or your hardware service provider with any information you received during the diagnostics, including service request numbers (SRNs).



Last updated: Mon, March 23, 2020