Transparent Cloud Tiering events
The following table lists the events that are created for the Transparent Cloud Tiering component.
| Event | Event Type | Severity | Message | Description | Cause | User Action |
|---|---|---|---|---|---|---|
| tct_account_active | STATE_CHANGE | INFO | Cloud provider account that is configured with Transparent cloud tiering service is active. |
Cloud provider account that is configured with Transparent cloud tiering service is active. |
N/A |
|
| tct_account_bad_req | STATE_CHANGE | ERROR | Transparent cloud tiering is failed to connect to the cloud provider because of request error. |
Transparent cloud tiering is failed to connect to the cloud provider because of request error. |
Bad request. |
Check trace messages and error logs for further details. |
| tct_account_certinvalidpath | STATE_CHANGE | ERROR | Transparent cloud tiering is failed to connect to the cloud provider because it was unable to find valid certification path. |
Transparent cloud tiering is failed to connect to the cloud provider because it was unable to find valid certification path. |
Unable to find valid certificate path. |
Check trace messages and error logs for further details. |
| tct_account_connecterror | STATE_CHANGE | ERROR | An error occurred while attempting to connect a socket to the cloud provider URL. |
The connection was refused remotely by cloud provider. |
No process is accessing the cloud provider. |
Check whether the cloud provider host name and port numbers are valid. |
| tct_account_configerror | STATE_CHANGE | ERROR | Transparent cloud tiering refused to connect to the cloud provider. |
Transparent cloud tiering refused to connect to the cloud provider. |
Some of the cloud provider-dependent services are down. |
Check whether the cloud provider-dependent services are up and running. |
| tct_account_configured | STATE_CHANGE | WARNING | Cloud provider account is configured with Transparent cloud tiering but the service is down. |
Cloud provider account is configured with Transparent cloud tiering but the service is down. |
Transparent cloud tiering the service is down. |
Run the command mmcloudgateway service start command to resume the cloud gateway service. |
| tct_account_containecreatererror | STATE_CHANGE | ERROR | The cloud provider container creation is failed. |
The cloud provider container creation is failed. |
The cloud provider account might not be authorized to create container. |
Check trace messages and error logs for further details. Also, check that the account create-related issues in the Transparent Cloud Tiering issues section of the IBM Spectrum Scale Problem Determination Guide. |
| tct_account_dbcorrupt | STATE_CHANGE | ERROR | The database of Transparent cloud tiering service is corrupted. |
The database of Transparent cloud tiering service is corrupted. |
Database is corrupted. |
Check trace messages and error logs for further details. Use the mmcloudgateway files rebuildDB command to repair it. |
| tct_account_direrror | STATE_CHANGE | ERROR | Transparent cloud tiering failed because one of its internal directories is not found. |
Transparent cloud tiering failed because one of its internal directories is not found. |
Transparent cloud tiering service internal directory is missing. |
Check trace messages and error logs for further details. |
| tct_account_invalidurl | STATE_CHANGE | ERROR | Cloud provider account URL is not valid. |
The reason could be because of HTTP 404 Not Found error. |
The reason could be because of HTTP 404 Not Found error. |
Check whether the cloud provider URL is valid. |
| tct_account_invalidcredentials | STATE_CHANGE | ERROR | The cloud provider account credentials are invalid. |
The Transparent cloud tiering service failed to connect to the cloud provider because the authentication failed. |
Cloud provider account credentials either changed or are expired. |
Run the mmcloudgateway account update command to change the cloud provider account password. |
| tct_account_malformedurl | STATE_CHANGE | ERROR | Cloud provider account URL is malformed |
Cloud provider account URL is malformed. |
Malformed cloud provider URL. |
Check whether the cloud provider URL is valid. |
| tct_account_manyretries | INFO | WARNING | Transparent cloud tiering service is having too many retries internally. |
Transparent cloud tiering service is having too many retries internally. |
The Transparent cloud tiering service might be having connectivity issues with the cloud provider. |
Check trace messages and error logs for further details. |
| tct_account_noroute | STATE_CHANGE | ERROR | The response from cloud provider is invalid. |
The response from cloud provider is invalid. |
The cloud provider URL return response code -1. |
Check whether the cloud provider URL is accessible. |
| tct_account_notconfigured | STATE_CHANGE | WARNING | Transparent cloud tiering is not configured with cloud provider account. |
The Transparent cloud tiering is not configured with cloud provider account. |
The Transparent cloud tiering is installed but account is not configured or deleted. |
Run the mmcloudgateway account create command to create the cloud provider account. |
| tct_account_preconderror | STATE_CHANGE | ERROR | Transparent cloud tiering is failed to connect to the cloud provider because of precondition failed error. |
Transparent cloud tiering is failed to connect to the cloud provider because of precondition failed error. |
Cloud provider URL returned HTTP 412 Precondition Failed. |
Check trace messages and error logs for further details. |
| tct_account_rkm_down | STATE_CHANGE | ERROR | The remote key manager configured for Transparent cloud tiering is not accessible. |
The remote key manager that is configured for Transparent cloud tiering is not accessible. |
The Transparent cloud tiering is failed to connect to IBM Security Key Lifecycle Manager. |
Check trace messages and error logs for further details. |
| tct_account_lkm_down | STATE_CHANGE | ERROR | The local key manager configured for Transparent cloud tiering is either not found or corrupted. |
The local key manager configured for Transparent cloud tiering is either not found or corrupted. |
Local key manager not found or corrupted. |
Check trace messages and error logs for further details. |
| tct_account_servererror | STATE_CHANGE | ERROR | Transparent cloud tiering service is failed to connect to the cloud provider because of cloud provider service unavailability error. |
Transparent cloud tiering service is failed to connect to the cloud provider because of cloud provider server error or container size has reached max storage limit. |
Cloud provider returned HTTP 503 Server Error. |
Check trace messages and error logs for further details. |
| tct_account_sockettimeout | STATE_CHANGE | ERROR | Timeout has occurred on a socket while connecting to the cloud provider. |
Timeout has occurred on a socket while connecting to the cloud provider. |
Network connection problem. |
Check trace messages and the error log for further details. Check whether the network connection is valid. |
| tct_account_sslbadcert | STATE_CHANGE | ERROR | Transparent cloud tiering is failed to connect to the cloud provider because of bad certificate. |
Transparent cloud tiering is failed to connect to the cloud provider because of bad certificate. |
Bad SSL certificate. |
Check trace messages and error logs for further details. |
| tct_account_sslcerterror | STATE_CHANGE | ERROR | Transparent cloud tiering is failed to connect to the cloud provider because of the untrusted server certificate chain. |
Transparent cloud tiering is failed to connect to the cloud provider because of untrusted server certificate chain. |
Untrusted server certificate chain error. |
Check trace messages and error logs for further details. |
| tct_account_sslerror | STATE_CHANGE | ERROR | Transparent cloud tiering is failed to connect to the cloud provider because of error the SSL subsystem. |
Transparent cloud tiering is failed to connect to the cloud provider because of error the SSL subsystem. |
Error in SSL subsystem. |
Check trace messages and error logs for further details. |
| tct_account_sslhandshakeerror | STATE_CHANGE | ERROR | The cloud account status is failed due to unknown SSL handshake error. |
The cloud account status is failed due to unknown SSL handshake error. |
Transparent cloud tiering and cloud provider could not negotiate the desired level of security. |
Check trace messages and error logs for further details. |
| tct_account_sslhandshakefailed | STATE_CHANGE | ERROR | Transparent cloud tiering is failed to connect to the cloud provider because they could not negotiate the desired level of security. |
Transparent cloud tiering is failed to connect to the cloud provider because they could not negotiate the desired level of security. |
Transparent cloud tiering and cloud provider server could not negotiate the desired level of security. |
Check trace messages and error logs for further details. |
| tct_account_sslinvalidalgo | STATE_CHANGE | ERROR | Transparent cloud tiering is failed to connect to the cloud provider because of invalid SSL algorithm parameters. |
Transparent cloud tiering is failed to connect to the cloud provider because of invalid or inappropriate SSL algorithm parameters. |
Invalid or inappropriate SSL algorithm parameters. |
Check trace messages and error logs for further details. |
| tct_account_sslinvalidpadding | STATE_CHANGE | ERROR | Transparent cloud tiering is failed to connect to the cloud provider because of invalid SSL padding. |
Transparent cloud tiering is failed to connect to the cloud provider because of invalid SSL padding. |
Invalid SSL padding. |
Check trace messages and error logs for further details. |
| tct_account_sslnottrustedcert | STATE_CHANGE | ERROR | Transparent cloud tiering is failed to connect to the cloud provider because of not trusted server certificate. |
Transparent cloud tiering is failed to connect to the cloud provider because of not trusted server certificate. |
Cloud provider server SSL certificate is not trusted. |
Check trace messages and error logs for further details. |
| tct_account_sslunrecognizedmsg | STATE_CHANGE | ERROR | Transparent cloud tiering is failed to connect to the cloud provider because of unrecognized SSL message. |
Transparent cloud tiering is failed to connect to the cloud provider because of unrecognized SSL message. |
Unrecognized SSL message. |
Check trace messages and error logs for further details. |
| tct_account_sslnocert | STATE_CHANGE | ERROR | Transparent cloud tiering is failed to connect to the cloud provider because of no available certificate. |
Transparent cloud tiering is failed to connect to the cloud provider because of no available certificate. |
No available certificate. |
Check trace messages and error logs for further details. |
| tct_account_sslscoketclosed | STATE_CHANGE | ERROR | Transparent cloud tiering is failed to connect to the cloud provider because remote host closed connection during handshake. |
Transparent cloud tiering is failed to connect to the cloud provider because remote host closed connection during handshake. |
Remote host closed connection during handshake. |
Check trace messages and error logs for further details. |
| tct_account_sslkeyerror | STATE_CHANGE | ERROR | Transparent cloud tiering is failed to connect cloud provider because of bad SSL key. |
Transparent cloud tiering is failed to connect cloud provider because of bad SSL key or misconfiguration. |
Bad SSL key or misconfiguration. |
Check trace messages and error logs for further details. |
| tct_account_sslpeererror | STATE_CHANGE | ERROR | Transparent cloud tiering is failed to connect to the cloud provider because its identity has not been verified. |
Transparent cloud tiering is failed to connect to the cloud provider because its identity is not verified. |
Cloud provider identity is not verified. |
Check trace messages and error logs for further details. |
| tct_account_sslprotocolerror | STATE_CHANGE | ERROR | Transparent cloud tiering is failed to connect cloud provider because of error in the operation of the SSL protocol. |
Transparent cloud tiering is failed to connect cloud provider because of error in the operation of the SSL protocol. |
SSL protocol implementation error. |
Check trace messages and error logs for further details. |
| tct_account_sslunknowncert | STATE_CHANGE | ERROR | Transparent cloud tiering is failed to connect to the cloud provider because of unknown certificate. |
Transparent cloud tiering is failed to connect to the cloud provider because of unknown certificate. |
Unknown SSL certificate. |
Check trace messages and error logs for further details. |
| tct_account_timeskewerror | STATE_CHANGE | ERROR | The time observed on the Transparent cloud tiering service node is not in sync with the time on target cloud provider. |
The time observed on the Transparent cloud tiering service node is not in sync with the time on target cloud provider. |
Current time stamp of Transparent cloud tiering service is not in sync with target cloud provider. |
Change Transparent cloud tiering service node time stamp to be in sync with NTP server and rerun the operation. |
| tct_account_unknownerror | STATE_CHANGE | ERROR | The cloud provider account is not accessible due to unknown error. |
The cloud provider account is not accessible due to unknown error. |
Unknown runtime exception. |
Check trace messages and error logs for further details. |
| tct_account_unreachable | STATE_CHANGE | ERROR | Cloud provider account URL is not reachable. |
The cloud provider's URL is unreachable because either it is down or network issues. |
The cloud provider URL is not reachable. |
Check trace messages and the error log for further details. Check the DNS settings. |
| tct_fs_configured | STATE_CHANGE | INFO | The Transparent cloud tiering is configured with file system. |
The Transparent cloud tiering is configured with file system. |
N/A |
|
| tct_fs_notconfigured | STATE_CHANGE | WARNING | The Transparent cloud tiering is not configured with file system. |
The Transparent cloud tiering is not configured with file system. |
The Transparent cloud tiering is installed but file system is not configured or deleted. |
Run the command mmcloudgateway filesystem create to configure the file system. |
| tct_fs_running_out_space | INFO | WARNING | Available disk space is {0}. | Filesystem where TCT got installed is running out of space. | Filesystem where TCT got installed is running out of space. | Free up disk space on the file system where TCT is installed |
| tct_service_down | STATE_CHANGE | ERROR | Transparent cloud tiering service is down. |
The Transparent cloud tiering service is down and could not be started. |
The mmcloudgateway service status command returns 'Stopped' as the status of the Transparent cloud tiering service. |
Run the command mmcloudgateway service start to start the cloud gateway service. |
| tct_service_suspended | STATE_CHANGE | WARNING | Transparent cloud tiering service is suspended. |
The Transparent cloud tiering service is suspended manually. |
The mmcloudgateway service status command returns 'Suspended' as the status of the Transparent cloud tiering service. |
Run the mmcloudgateway service start command to resume the Transparent cloud tiering service. |
| tct_service_up | STATE_CHANGE | INFO | Transparent cloud tiering service is up and running. |
The Transparent cloud tiering service is up and running. |
N/A | |
| tct_service_warn | INFO | WARNING | Transparent cloud tiering monitoring returned unknown result. |
The Transparent cloud tiering check returned unknown result. |
Perform troubleshooting procedures. |
|
| tct_service_restart | INFO | WARNING | The Transparent cloud tiering service failed. Trying to recover. |
Attempt to restart the Transparent cloud tiering process. |
A problem with the Transparent cloud tiering process is detected. |
N/A |
| tct_service_notconfigured | STATE_CHANGE | WARNING | Transparent cloud tiering is not configured. |
The Transparent cloud tiering service was either not configured or never started. |
TheTransparent cloud tiering service was either not configured or never started. |
Set up the Transparent cloud tiering and start its service. |
| tct_csap_online | STATE_CHANGE | INFO | Cloud storage access point configured with Transparent Cloud Tiering service is active. CSAP/Container pair set: {id}. | Cloud storage access point configured with Transparent Cloud Tiering service is active. | N/A | |
| tct_csap_unreachable | STATE_CHANGE | ERROR | Cloud storage access point URL is not reachable. CSAP/Container pair set: {id}. | The cloud storage access point URL is unreachable due to either it is down or network issues. | The cloud storage access point URL is not reachable | Check trace messages and the error log for further details. Check the DNS settings. |
| tct_csap_invalidurl | STATE_CHANGE | ERROR | Cloud storage access point URL is not valid. CSAP/Container pair set: {id}. | The reason could be because of HTTP 404 Not Found error | The reason could be because of HTTP 404 Not Found error | Check the cloud provider URL is valid |
| tct_csap_malformedurl | STATE_CHANGE | ERROR | Cloud storage access point URL is malformed. CSAP/Container pair set: {id}. | The cloud storage access point URL is malformed. | Malformed cloud provider URL. | Check the cloud provider URL is valid. |
| tct_csap_noroute | STATE_CHANGE | ERROR | The response from cloud storage access point is invalid. CSAP/Container pair set: {id}. | The response from cloud storage access point is invalid | The cloud storage access point URL return response code -1. | Check the cloud storage access point URL is accessible. |
| tct_csap_connecterror | STATE_CHANGE | ERROR | An error occurred while attempting to connect a socket to cloud storage access point URL. CSAP/Container pair set: {id}. | The connection was refused remotely by cloud storage access point. | No process is listening on cloud storage access point address. | Check cloud storage access point hostname and port numbers are valid. |
| tct_csap_sockettimeout | STATE_CHANGE | ERROR | Timeout has occurred on a socket while connecting cloud storage access point URL. CSAP/Container pair set: {id}. | Timeout has occurred on a socket while connecting cloud storage access point URL. | Network connection problem. | Check the trace messages and the error log for further details. Check if the network connection is valid. |
| tct_csap_configerror | STATE_CHANGE | ERROR | Transparent Cloud Tiering refused to connect to cloud storage access point. CSAP/Container pair set: {id}. | Transparent Cloud Tiering refused to connect to cloud storage access point. | Some of the cloud provider dependent services are down. | Check cloud provider dependent services are up and running. |
| tct_csap_invalidcredentials | STATE_CHANGE | ERROR | The cloud storage access point account {0} credentials are invalid. CSAP/Container pair set: {id}. | The Transparent Cloud Tiering service failed to connect cloud storage access point because the authentication is failed. | Cloud storage access point account credentials either changed or expired. | Run the command 'mmcloudgateway account update' to change the cloud provider account password. |
| tct_network_interface_down | STATE_CHANGE | ERROR | The network of Transparent Cloud Tiering node is down. CSAP/Container pair set: {id}. | The network of Transparent Cloud Tiering node is down. | Network connection problem. | Check trace messages and error logs for further details. Check network connection is valid. |
| tct_csap_sslhandshakeerror | STATE_CHANGE | ERROR | The cloud storage access point status is failed due to unknown SSL handshake error. CSAP/Container pair set: {id}. | The cloud storage access point status is failed due to unknown SSL handshake error. | TCT and cloud storage access point could not negotiate the desired level of security. | Check trace messages and error logs for further details. |
| tct_csap_sslcerterror | STATE_CHANGE | ERROR | Transparent Cloud Tiering failed to connect cloud storage access point because of untrusted server certificate chain. CSAP/Container pair set: {id}. | Transparent Cloud Tiering failed to connect cloud storage access point because of untrusted server certificate chain. | Untrusted server certificate chain error. | Check trace messages and error logs for further details. |
| tct_csap_sslscoketclosed | STATE_CHANGE | ERROR | Transparent Cloud Tiering failed to connect cloud storage access point because remote host closed connection during handshake. CSAP/Container pair set: {id}. | Transparent Cloud Tiering failed to connect cloud storage access point because remote host closed connection during handshake | Remote host closed connection during handshake. | Check trace messages and error logs for further details. |
| tct_csap_sslbadcert | STATE_CHANGE | ERROR | Transparent Cloud Tiering failed to connect cloud storage access point because of a bad certificate. CSAP/Container pair set: {id}. | Transparent Cloud Tiering failed to connect cloud storage access point because of a bad certificate. | Bad SSL certificate. | Check the trace messages and error logs for further details. |
| tct_csap_certinvalidpath | STATE_CHANGE | ERROR | Transparent Cloud Tiering failed to connect cloud storage access point because it could not find a valid certification path. CSAP/Container pair set: {id}. | Transparent Cloud Tiering failed to connect cloud storage access point because it could not find a valid certification path. | Unable to find a valid certificate path. | Check the trace messages and error logs for further details. |
| tct_csap_sslhandshakefailed | STATE_CHANGE | ERROR | Transparent Cloud Tiering failed to connect cloud storage access point because they could not negotiate the desired level of security. CSAP/Container pair set: {id}. | Transparent Cloud Tiering failed to connect cloud storage access point because they could not negotiate the desired level of security. | TCT and cloud storage access point could not negotiate the desired level of security. | Check the trace messages and error logs for further details. |
| tct_csap_sslunknowncert | STATE_CHANGE | ERROR | Transparent Cloud Tiering failed to connect cloud storage access point because of unknown certificate. CSAP/Container pair set: {id}. | Transparent Cloud Tiering failed to connect cloud storage access point because of unknown certificate. | Unknown SSL certificate. | Check the trace messages and error logs for further details |
| tct_csap_sslkeyerror | STATE_CHANGE | ERROR | Transparent Cloud Tiering failed to connect cloud storage access point because of bad SSL key. CSAP/Container pair set: {id}. | Transparent Cloud Tiering failed to connect cloud storage access point because of bad SSL key or misconfiguration | Bad SSL key or misconfiguration. | Check trace messages and error logs for further details. |
| tct_csap_sslpeererror | STATE_CHANGE | ERROR | Transparent Cloud Tiering failed to connect cloud storage access point because its identity has not been verified. CSAP/Container pair set: {id}". | Transparent Cloud Tiering failed to connect cloud storage access point because its identity has not been verified. | Cloud provider identity has not been verified. | Check trace messages and error logs for further details. |
| tct_csap_sslprotocolerror | STATE_CHANGE | ERROR | Transparent Cloud Tiering failed to connect cloud storage access point because of error in the operation of the SSL protocol. CSAP/Container pair set: {id}. | Transparent Cloud Tiering failed to connect cloud storage access point because of error in the operation of the SSL protocol. | SSL protocol implementation error. | Check trace messages and error logs for further details. |
| tct_csap_sslerror | STATE_.CHANGE | ERROR | Transparent Cloud Tiering failed to connect cloud storage access point because of error the SSL subsystem. CSAP/Container pair set: {id}. | Transparent Cloud Tiering failed to connect cloud storage access point because of error the SSL subsystem. | Error in SSL subsystem. | Check trace messages and error logs for further details. |
| tct_csap_sslnocert | STATE_CHANGE | ERROR | Transparent Cloud Tiering failed to connect cloud storage access point because of no available certificate. CSAP/Container pair set: {id} | Transparent Cloud Tiering failed to connect cloud storage access point because of no available certificate. | No available certificate. | Check trace messages and error logs for further details. |
| tct_csap_sslnottrustedcert | STATE_CHANGE | ERROR | Transparent Cloud Tiering failed to connect cloud storage access point because of not trusted server certificate. CSAP/Container pair set: {id}. | Transparent Cloud Tiering failed to connect cloud storage access point because of not trusted server certificate. | Cloud storage access point server SSL certificate is not trusted. | Check trace messages and error logs for further details. |
| tct_csap_sslinvalidalgo | STATE_CHANGE | ERROR | Transparent Cloud Tiering failed to connect cloud storage access point because of invalid SSL algorithm parameters. CSAP/Container pair set: {id}. | Transparent Cloud Tiering failed to connect cloud storage access point because of invalid or inappropriate SSL algorithm parameters. | Invalid or inappropriate SSL algorithm parameters. | Check trace messages and error logs for further details. |
| tct_csap_sslinvalidpadding | STATE_CHANGE | ERROR | Transparent Cloud Tiering failed to connect cloud storage access point because of invalid SSL padding. CSAP/Container pair set: {id}. | Transparent Cloud Tiering failed to connect cloud storage access point because of invalid SSL padding. | Invalid SSL padding. | Check trace messages and error logs for further details. |
| tct_csap_sslunrecognizedmsg | STATE_CHANGE | ERROR | Transparent Cloud Tiering failed to connect cloud storage access point because of unrecognized SSL message. CSAP/Container pair set: {id}. | Transparent Cloud Tiering failed to connect cloud storage access point because of unrecognized SSL message. CSAP/Container pair set: {id}. | Unrecognized SSL message. | Check trace messages and error logs for further details. |
| tct_csap_bad_req | STATE_CHANGE | ERROR | Transparent Cloud Tiering failed to connect cloud storage access point because of request error. CSAP/Container pair set: {id}. | Transparent Cloud Tiering failed to connect cloud storage access point because of request error. | Bad request. | Check trace messages and error logs for further details. |
| tct_csap_preconderror | STATE_CHANGE | ERROR | Transparent Cloud Tiering failed to connect cloud storage access point because of precondition failed error. CSAP/Container pair set: {id}. | Transparent Cloud Tiering failed to connect cloud storage access point because of precondition failed error. | Cloud storage access point URL returned HTTP 412 Precondition Failed. | Check trace messages and error logs for further details. |
| tct_csap_unknownerror | STATE_CHANGE | ERROR | The cloud storage access point account is not accessible due to uknown error. CSAP/Container pair set: {id}. | The cloud storage access point account is not accessible due to uknown error. | Unknown Runtime exception. | Check trace messages and error logs for further details. |
| tct_container_creatererror | STATE_CHANGE | ERROR | The cloud provider container creation is failed. CSAP/Container pair set: {id}. | The cloud provider container creation is failed. | The cloud provider account may not be authorized to create container. | Check trace messages and error logs for further details. |
| tct_container_alreadyexists | STATE_CHANGE | ERROR | The cloud provider container creation is failed as it already exists. CSAP/Container pair set: {id}. | The cloud provider container creation is failed as it already exists. | The cloud provider container already exists. | Check trace messages and error logs for further details. |
| tct_container_limitexceeded | STATE_CHANGE | ERROR | The cloud provider container creation is failed as it exceeded the max limit. CSAP/Container pair set: {id}. | The cloud provider container creation is failed as it exceeded the max limit. | The cloud provider containers exceeded the max limit. | Check trace messages and error logs for further details. |
| tct_container_notexists | STATE_CHANGE | ERROR | The cloud provider container does not exist. CSAP/Container pair set: {id}. | The cloud provider container does not exist. | The cloud provider container does not exist. | Check cloud provider if the container exists. |
| tct_csap_timeskewerror | STATE_CHANGE | ERROR | The time observed on the Transparent Cloud Tiering service node is not in sync with the time on target cloud storage access point. CSAP/Container pair set: {id}. | The time observed on the Transparent Cloud Tiering service node is not in sync with the time on target cloud storage access point. | Transparent Cloud Tiering service node current timestamp is not in sync with target cloud storage access point. | Change Transparent Cloud Tiering service node timestamp to be in sync with NTP server and re-run the operation. |
| tct_csap_servererror | STATE_CHANGE | ERROR | Transparent Cloud Tiering failed to connect cloud storage access point because of cloud storage access point service unavailability error. CSAP/Container pair set:{id}. | Transparent Cloud Tiering failed to connect cloud storage access point because of cloud storage access point server error or container size has reached max storage limit. | Cloud storage access point returned HTTP 503 Server Error. | Check trace messages and error logs for further details. |
| tct_internal_direrror | STATE_CHANGE | ERROR | Transparent Cloud Tiering failed because one of its internal directory is not found. CSAP/Container pair set: {id}. | Transparent Cloud Tiering failed because one of its internal directory is not found. | Transparent Cloud Tiering service internal directory is missing. | Check trace messages and error logs for further details. |
| tct_resourcefile_notfound | STATE_CHANGE | ERROR | Transparent Cloud Tiering failed because resource address file is not found. CSAP/Container pair set: {id}. | Transparent Cloud Tiering failed because resource address file is not found. | Transparent Cloud Tiering failed because resource address file is not found. | Check trace messages and error logs for further details. |
| tct_csap_dbcorrupt | STATE_CHANGE | ERROR | The database of Transparent Cloud Tiering service is corrupted. CSAP/Container pair set: {id}. | The database of Transparent Cloud Tiering service is corrupted. | Database is corrupted. | Run the command 'mmcloudgateway files rebuildDB' to rebuild the database. |
| tct_csap_rkm_down | STATE_CHANGE | ERROR | The remote key manager configured for Transparent Cloud Tiering is not accessible. CSAP/Container pair set: {id}. | The remote key manager configured for Transparent Cloud Tiering is not accessible. | The Transparent Cloud Tiering is failed to connect to IBM® Security Key Lifecycle Manager. | Check trace messages and error logs for further details. |
| tct_csap_lkm_down | STATE_CHANGE | ERROR | The local key manager configured for Transparent Cloud Tiering is either not found or corrupted. CSAP/Container pair set: {id}. | The local key manager configured for Transparent Cloud Tiering is either not found or corrupted. | Local key manager not found or corrupted. | Check trace messages and error logs for further details. |
| tct_csap_forbidden | STATE_CHANGE | ERROR | Cloud storage access point failed with authorization error. CSAP/Container pair set: {id}. | The reason could be because of HTTP 403 Forbidden. | The reason could be because of HTTP 403 Forbidden. | Check the authorization configurations on the cloud provider. |
| tct_csap_access_denied | STATE_CHANGE | ERROR | Cloud storage access point failed with authorization error. CSAP/Container pair set: {id}. | Access denied due to authorization error. | Access denied due to authorization error. | Check the authorization configurations on the cloud provider. |
| tct_fs_corrupted | STATE_CHANGE | ERROR | The filesystem {0} of Transparent Cloud Tiering service is corrupted. CSAP/Container pair set: {id}. | The filesystem of Transparent Cloud Tiering service is corrupted.. | Filesystem is corrupted | Check trace messages and error logs for further details. |
| tct_dir_corrupted | STATE_CHANGE | ERROR | The directory of Transparent Cloud Tiering service is corrupted. CSAP/Container pair set: {id}. | The directory of Transparent Cloud Tiering service is corrupted. | Directory is corrupted. | Check trace messages and error logs for further details. |
| tct_km_error | STATE_CHANGE | ERROR | The key manager configured for Transparent Cloud Tiering is either not found or corrupted. CSAP/Container pair set: {id}. | The key manager configured for Transparent Cloud Tiering is either not found or corrupted. | Key manager not found or corrupted. | Check trace messages and error logs for further details. |
| tct_rootdir_notfound | STATE_CHANGE | ERROR | Transparent Cloud Tiering failed because its container pair root directory not found. Container pair set: {id}. | Transparent Cloud Tiering failed because its container pair root directory not found. | Transparent Cloud Tiering failed because its container pair root directory not found. | Check trace messages and error logs for further details. |
| tct_csap_toomanyretries | INFO | WARNING | Transparent Cloud Tiering service is having too many retries internally. CSAP/Container pair set: {id}. | Transparent Cloud Tiering service is having too many retries internally. | Probable reason could be Transparent Cloud Tiering service has connectivity issues with cloud provider. | Check trace messages and error logs for further details. |
| tct_csap_found | INFO_ADD_ENTITY | INFO | CSAP/container pair {0} was found. | A new CSAP/container pair was found | A new CSAP/container pair, which is relevant for the Spectrum Scale monitoring, is listed by the mmcloudgateway service status command. | N/A |
| tct_cs_found | INFO_ADD_ENTITY | INFO | Cloud services {0} was found. | A new cloud service was found. | A new cloud service is listed by the mmcloudgateway service status command. | N/A |
| tct_cs_vanished | INFO_DELETE_ENTITY | INFO | Cloud services is not available. | One of Cloud services can not be detected anymore. | One of the previously monitored Cloud services is not listed by the mmcloudgateway service status command anymore, possibly because TCT service is in suspended state. | N/A |
| tct_cs_enabled | STATE_CHANGE | INFO | Cloud services {id} is enabled. | Cloud services is enabled for cloud operations. | Cloud services has been enabled by administrator. | N/A |
| tct_cs_disabled | STATE_CHANGE | WARNING | Cloud services {id} is disabled. | Cloud services is disabled. | Cloud services has been disabled by administrator. | N/A |
| tct_account_network_ down | STATE_CHANGE | ERROR | The network of Transparent Cloud Tiering node is down. | The network of Transparent Cloud Tiering node is down. | Network connection problem. | Check the trace messages and the error logs for further details. Check if the network connection is valid. |
| tct_csap_removed | INFO_DELETE_ENTITY | INFO | CSAP/container pair {0} is not available. | A CSAP/container pairs can not be detected anymore. | One of the previously monitored CSAP/container pairs is not listed by the mmcloudgateway service status command anymore, possibly because TCT service is in suspended state. | N/A |
| tct_csap_base_found | INFO_ADD_ENTITY | INFO | CSAP {0} was found. | A new CSAP was found | A new CSAP is listed by the mmcloudgateway service status command. | N/A |
| tct_csap_base_removed | INFO_DELETE_ENTITY | INFO | CSAP {0} was deleted or converted to a CSAP/container pair. | A CSAP was deleted. | One of the previously monitored CSAP is not listed by mmcloudgateway service status command anymore. | N/A |