Updating the firmware of an MR10k MegaRAID or ServeRAID M5015 card for the TS7650 Appliance or TS7650G (Gateway), ProtecTIER V3.3.6

If the MR10k MegaRAID card has been replaced and the firmware is not at the current level, you must update the firmware to current supported field levels.

Before you begin

The mrdump script is provided to gather the MegaRAID logs needed by IBM® System x® support to help diagnose problems with the MR10k card and battery. Enter the following commands on the command line:

cd /opt/MegaRAID/MegaCli
./mrdump.sh

The script creates two log files (mrlog.log and MegaSAS.log) in the same directory for support.

The ProtecTIER® software V2.4.0 or later installs the MegaCli during the autorun command.

Check whether the /opt/MegaRAID/MegaCli/mrdump.sh command is present. If it is not, you must install the MegaCli commands for ProtecTIER software V2.3 and below.
Display the current firmware versions.
- For ProtecTIER software V3.1 or later, from the ProtecTIER Service menu, select Version Information > Display Firmware Levels (see ProtecTIER Service menu for the TS7650 Appliance or TS7650G (Gateway), ProtecTIER V3.3.6).
- For ProtecTIER software V2.4 or V2.5, from the ProtecTIER Service menu, select Display Firmware Versions.
- For ProtecTIER software V2.3 or earlier, from a command line type versions. If the command is not found, type the following commands to mount the IBM System Storage® RAS/BIOS and Firmware Update DVD and display the firmware versions:
```
mount /dev/hda /mnt/cdrom
cd /mnt/cdrom
./versions
```
Make a note of the displayed levels and compare them to the levels listed in this document.
Update the MR10K firmware.
- ProtecTIER V2.3 or earlier: If any firmware displayed is lower than the recommended level, use the Reliability, Availability, and Serviceability (RAS) package version 3.2 or later and follow the instructions in this section to update that component. If the firmware level is current, you can skip the firmware update.
- ProtecTIER V2.4 or later: Type the following command:
```
/opt/dtc/install/ptconfig -updateFirmwares
```
The update takes several minutes to complete. All components are updated to supported levels

About this task

The MR10k MegaRAID card provides battery backup of the hard disk drive (HDD) cache data. This card also provides the mirroring of the two HDDs used for the operating system (OS). See the IBM System Storage Problem Determination and Service Guide for the TS7650 ProtecTIER Deduplication Appliance and TS7650G ProtecTIER Deduplication Gateway, GA32-0923, included on the IBM System Storage TS7650 with ProtecTIER Publications CD, for more information. This procedure is used to update the firmware on the MR10k after a hardware replacement of the adapter.

Attention: Do NOT power off the system during this operation, doing so might corrupt your system or risk data integrity.

Procedure

Connect a universal serial bus (USB) keyboard and monitor to the server.
Insert the appropriate software DVD.
ProtecTIER software version DVD

2.3 IBM System Storage RAS/BIOS and Firmware Update DVD (if not already inserted)

2.4 ProtecTIER 2.4 DVD (if not already inserted)

2.5 or later No DVD needed
Log with the ID ptadmin and password ptadmin.
From the command line, enter the following commands to start the firmware load process:
```
mkdir /mnt/cdrom
```
Note: If the /mnt/cdrom directory already exists, the following message is displayed:
```
mkdir: cannot create directory '/mnt/cdrom': File exists
```
Ignore the message and proceed to the next command.
```
mount /dev/hda /mnt/cdrom
cd /mnt/cdrom
```
Enter the following command to update the MR10k MegaRAID card.
```
./installMRFW
```
The updated firmware level is as follows (ServerRAID MR10k):
```
ibm_fw_sraidmr_10k-11.0.1-0022_linux_32-64.bin
```
Note: The version listed is subject to change. Download the latest version as necessary.
Enter the following command to update the MegaRAID command line utilities:
```
./installMRCli
```
After a successful update of the MRCli, eject the IBM System Storage RAS/BIOS and Firmware Update DVD by entering the following commands:
```
cd /
eject /dev/hda
```

ProtecTIER software version	DVD
2.3	IBM System Storage RAS/BIOS and Firmware Update DVD (if not already inserted)
2.4	ProtecTIER 2.4 DVD (if not already inserted)
2.5 or later	No DVD needed

Results

The process of replacing the MR10k MegaRAID card and updating the firmware is complete.

What to do next

If you are performing any other field replaceable unit (FRU) or firmware updates, proceed to the appropriate section. Otherwise, go to End-of-call procedure for the TS7650 Appliance or TS7650G (Gateway), ProtecTIER V3.3.6.

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